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Assistance & Warranty
If you have any questions about operation or installing
your new Cobra
®
product, or if you are missing parts…
Please call Cobra
®
first! DO NOT RETURN THIS PRODUCT
TO THE STORE! See customer service on page 2.
U.S.A. and Canadian Product Service Questions
If your product should require factory service, please call Cobra
®
first before sending your radio.
This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the
Cobra
®
factory. It will be necessary to furnish the following to have the product serviced and returned.
1) For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction
or carbon of a sales receipt. If you send the original receipt, it cannot be returned; 2) Send the entire
product; 3) Enclose a description of what is happening with the radio. Include a typed or clearly printed
name and address of where the radio is to be returned; 4) Pack radio securely to prevent damage in
transit. If possible, use the original packing material; 5) Ship prepaid and insured by way of a traceable
carrier such as United Parcel Service (UPS) or First Class Mail to avoid loss in transit to
Cobra
®
Factory
Service
, Cobra
®
Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 USA; 6) If
the radio is in warranty, upon receipt of your radio it will either be repaired or exchanged depending on
the model. Please allow approximately 3 – 4 weeks before contacting Cobra
®
for status. If the radio is
out of warranty, a letter will automatically be sent informing you of the repair charge or replacement
charge.
If you have any questions, please call 773-889-3087 for assistance.
Canadian Product Assistance Information
For out of warranty service, ship prepaid this product to: AVS Technologies Inc., 2100 TransCanada
Hwy S., Montreal, Quebec, H9P 2N4. We reserve the right to repair or replace the radio with an
equivalent product. Please include the following information: Date of purchase, Model No., Dealer
Purchased from, Dealer address, Dealer phone No.
Limited 2-Year Warranty For Products Purchased in the U.S.A.
Cobra
®
Electronics Corporation warrants that its Cobra
®
FRS radios, and the component parts thereof,
will be free of defects in workmanship and materials for a period of two (2) years from the date of first
consumer purchase. This warranty may be enforced by the first consumer purchaser, provided that the
product is utilized within the U.S.A. Cobra
®
will, without charge, repair or replace, at its option, defective
FRS radios, products or component parts upon delivery to the Cobra
®
Factory Service department,
accompanied by proof of the date of first consumer purchase, such as a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for warranty service, but the return
charges will be at
Cobra’s expense, if the product is repaired or replaced under warranty. This warranty
gives you specific legal rights, and you may also have other rights which may vary from state to state.
Exclusions: This limited warranty does not apply: 1) To any product damaged by accident; 2) In the
event of misuse or abuse of the product or as a result of unauthorized alterations or repairs; 3) If the serial
number has been altered, defaced, or removed; 4) If the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are
limited in duration to the length of this warranty. Cobra
®
shall not be liable for any incidental, consequential
or other damages; including, without limitation, damages resulting from loss of use or cost of installation.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to
you.
For products purchased outside the U.S.A., please contact your local dealer for warranty information.
Limited 2-Year Warranty For Products Purchased in Canada.
Your new Cobra
®
FRS is covered by a two (2) year replacement warranty. If any manufacturing defect
becomes apparent in this product within two (2) years from the original date of purchase, it will be
replaced. Please return the FRS radio to your dealer with original or copy of dated proof of purchase.
This warranty does not cover damages due to careless handling, negligence, accident, abuse or failure
to follow operating instructions. Alteration of this product or defacing of the serial number cancels all
obligations of this warranty. This warranty gives you specified legal rights. Additional warranty rights
may be provided by law in some areas.
Customer Assistance
Warranty
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