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If you have a problem with this device, please read the
troubleshooting guide below and check our website
at www.cobyusa.com for Frequently Asked Questions
(FAQs) and rmware updates. If these resources do not
resolve the problem, please contact Technical Support.
Address COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email techsupport@cobyusa.com
Web www.cobyusa.com
Phone 800-727-3592: Weekdays 8:00AM–11:00PM EST
Weekends 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
The player does not turn on.
Ensure that the player is fully charged. Try charging
the player overnight (8 hours).
Ensure that the Hold/Lock switch is disengaged.
The buttons do not work.
Ensure that the player is fully charged. Try charging
the player overnight (8 hours).
Ensure that the Hold/Lock switch is disengaged.
I cannot transfer les to the player.
Ensure that your computer is running a supported
operating system.
Troubleshooting
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