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Firmware Upgrades
If you have a problem with this device, please read
the troubleshooting guide below and check our
website at www.cobyusa.com for Frequently Asked
Questions (FAQs) and rmware updates. If these re-
sources do not resolve the problem, please contact
Technical Support.
Address
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:00AM–9:00PM EST
Saturdays 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
The player does not turn on.
Ensure that the player is fully charged. Try
charging the player overnight (8 hours).
Reset the player (use a paper clip to gently
press the Reset button on the rear of the player)
and try again.
Troubleshooting
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