Cold Point Corporation 7500 Cold Point Dr. , New York 13440 Phone 315.339.2331 Fax 315.339.2358 Web: www.COLDPOINTCORP.com Rome
Your Diagnosis or Question:
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Factory rep recommendations:
Date:_______________________
Factory rep's name:_____________________________
Recommendations:________________________________________________________________________________
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CNC IOM- 01-07
BEFORE CALLING the FACTORY for ASSISTANCE
A call to the factory is sometimes necessary for technical support or service/troubleshooting. We are happy to help! Before
calling please gather and record the following information so that we are best able to help you.
Cold Point Corp.
7500 Cold Point Dr.
Rome, NY 13440
Phone: 315.339.2331
FAX: 315.339.2358
e-mail: info@coldpointcorp.com
Outdoor Unit Model No.: ____________________________________________
Outdoor Unit Serial No.: ____________________________________________
Indoor Unit Model No.: ____________________________________________
Indoor Unit Serial No.: ____________________________________________
Condition of outdoor unit coil and indoor air filter _________________________
Name of Job or Installation: _________________________
Your Name: _________________________
Your Company's Name: _________________________
Your Company's Address: __________________________
Your Company's Phone & FAX No.: __________________________
Outdoor Temperature: ____________________________________________
Indoor Temperature: ____________________________________________
Suction Pressure: ____________________________________________
Suction Superheat: ____________________________________________
Liquid line Pressure: ____________________________________________
Voltage @ Contactor: ____________________________________________
Amp Reading (clamp on): ____________________________________________
Installer/Contractor Records:
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