24
TROUBLESHOOTING
Possible reasons Coping methods
Abnormal code
is always on
E1:
Bottom sensor open
circuit
E2:
Bottom sensor short circuit
E5:
Upper cover sensor open
circuit
E6:
Upper cover sensor short
circuit
EU:
Communication failure
(receiving)
EU（Flashing）:
Communication failure
(transmission)
If it still reports a fault
after unplugging the
power and plugging
again, please send it to
the local after-sales
service center
Abnormal code
flicking
EU: Communication sending
failure
EU: Pull out and
re-connect the power
cord, if the display still
shows the same
message, please send
the cooker to your local
after-sales service
center for maintenance.
Fault
Operation of your appliance can lead to errors and malfunctions. The
following tables contain possible causes and notes for resolving an error
message or malfunction. It is recommended to read the tables carefully
below in order to save your time and money that may cost for calling to the
service center.
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