Commodity Axis ViaAqua Titanium Heater

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LIMITED WARRANTY

Commodity Axis, Inc.® warrants that the ViaAqua® Titanium Heater is free from defects for

a period of one year from the initial date of purchase shown on the original cash register

receipt. Commodity Axis, Inc.® disclaims all other warranties, express or implied, including

but not limited to any implied warranties of merchantability and/or tness for a particular

purpose. Although this limited warranty gives you specic rights, you may have other rights

which vary from state to state. This warranty is void if the failure is due to misuse, tampering,

negligence, abuse, accident and/or submersion, a failure to properly install, maintain, clean,

reassemble, and/or failure to use ViaAqua® Titanium Heater with a Ground Fault Circuit

Interrupter (GFCI).

CONSUMER REMEDIES

Commodity Axis, Inc.® entire liability and your sole and exclusive remedy shall be either

repair or replacement of the ViaAqua® Titanium Heater only if you return the defective unit

directly to Commodity Axis, Inc.® with the original receipt in its original box along with seven

dollars ($7.00) for shipping and handling. Do not send the ViaAqua® Titanium Heater by

insured mail. You may send your returns or replacements by UPS requiring a signature upon

arrival. Any replaced unit will be warranted for the remaining time of the original warranty

period. In no event shall any shipping charges be reimbursed. In no event will Commodity

Axis, Inc.® be liable for any consequential or incidental damages, including but not limited to,

lost sea life, personal injury, property damage, equipment damage, lost prots, lost wages,

lost savings, lost income, etc., arising out of the use of the ViaAqua® Titanium Heater. Some

states do not allow for the limitation or exclusion of liability for incidental or consequential

damages, so the above exclusion may not apply to you.

RETURNS

Please contact our service center at (888) 838-3882 or fax (888) 989-0878 to arrange repair

and/or replacement. Please allow 4-6 weeks for all returns. Commodity Axis, Inc.® cannot

ship nor respond to a P.O. Box address.

WARRANTY CARD

Please go to our website, to download Warranty Card.

http://www.viaaquaoceanpure.com/main/resources.html

Fill out this warranty card and mail it with PROOF OF PURCHASE within 15 days of purchase

FEATURES:

• Titanium Heating Element

• Fully Submersible

• Adjustable Temperature Setting

• Easy To Read LCD Temperature

• Compact Design

• Remote Temperature Sensor

• For Use In Fresh and Saltwater

• Temperature Range Is From 68-93°F

• For Household Indoor Use Only

AVAILABLE MODEL

Item no. Wattage

Recommended

Tank Size

UPC #

0069037

VA-50TH 50 w < 50 Liters / 13 Gallons 3334 2

VA-100TH 100 w < 100 Liters / 25 Gallons 3335 9

VA-200TH 200 w < 200 Liters / 50 Gallons 3336 6

VA-300TH 300 w < 300 Liters / 80 Gallons 3337 3

WARNING AND SAFEGUARDS

Before installation of the ViaAqua® Titanium Heater, read and

follow these important warning and safeguards.

1. Always disconnect the heater from the power supply prior to

maintenance of the aquarium.

2. When removing the heater from the aquarium the heater must be

unplugged for 30 minutes prior to removal.

3. Heater and the sensor must be submersed in the same body of water

4. Plug only into a GFCI (Ground Fault Circuit Interrupter). The national

code requires that a GFCI be used in the branch circuit supplying

power to all water pumps and electrical aquarium equipment.

5. Do not plug into an extension cord/power strip.

6. Do not operate the heater if any of the cords are damaged.

7. Do not operate the heater out of water.

8. The temperature controller must not come in contact with water and/

or moisture.

9. For indoor household use only.

WARNING! Buyer/user assumes all responsibility

for safety and proper use not in accordance with

the directions and safety labels.

Commodity Axis Inc.®

Fax: (888) 989-0878

www.ViaAquaOceanpure.com

Need help?

Do you have a question about the Commodity Axis ViaAqua Titanium Heater and is the answer not in the manual?

Summary

Limited Warranty and Returns

Consumer Remedies and Returns Process

Details on exclusive remedies for defective units, return procedures, and contact information for repairs.

Warranty Card Submission

Instructions for downloading and submitting the warranty card with proof of purchase for validation.

General Warnings and Safeguards

Key Safety Instructions

Essential safety guidelines for user responsibility, proper use, and potential hazards.

Installation and Setup

Electrical Safety and GFCI Usage

Mandatory use of GFCI outlets, proper cord management, and avoiding extension cords.

Heater and Sensor Placement

Guidance on positioning the heating probe, sensor, and controller for optimal operation.

Setting and Confirming Temperature

Instructions for adjusting the desired temperature and verifying its accuracy.

Troubleshooting

Resolving Overheating Error

Steps to troubleshoot and reset the unit if the 'ER' error code indicating overheating appears.

This document describes the ViaAqua® Titanium Heater, a fully submersible heating device designed for both freshwater and saltwater aquariums.

Function Description

The ViaAqua® Titanium Heater is designed to maintain a stable water temperature in an aquarium. It features a titanium heating element and an adjustable temperature setting, controlled by a remote temperature sensor. The device is intended for indoor household use only.

Important Technical Specifications

The heater is available in four wattage models, each suitable for different tank sizes:

VA-50TH: 50 W, for tanks < 50 Liters / 13 Gallons
VA-100TH: 100 W, for tanks < 100 Liters / 25 Gallons
VA-200TH: 200 W, for tanks < 200 Liters / 50 Gallons
VA-300TH: 300 W, for tanks < 300 Liters / 80 Gallons

The adjustable temperature range is from 68-93°F (20-34°C). The device includes an easy-to-read LCD display for temperature readings and a compact design. It must be fully submersed in water at all times and requires a Ground Fault Circuit Interrupter (GFCI) for safe operation.

Usage Features

Installation:

Heater and Sensor Placement: Select the appropriate wattage heater for your aquarium. Place the heater and its remote sensor in an area with good water circulation. The heating element and sensor must be in the main body of the aquarium, not on or covered by the substrate, and not in filtration. Affix the sensor a minimum of 4 inches away from the heating probe using the provided suction cups. Both the heating probe and sensor must be in the same body of water.
Controller Placement: Secure the temperature controller above the aquarium, affixing it to the wall. The controller must never come into contact with water to prevent electrical arcing, fire hazards, and premature unit failure.
Thermometer Placement: Attach an accurate thermometer to the opposite side of the aquarium for independent temperature verification.
Acclimation: Allow 10-15 minutes for the heater to acclimate to the aquarium temperature before plugging in the controller.
Drip Loop: When plugging the ViaAqua® Titanium Heater into a GFCI outlet, ensure a drip loop is arranged for each cord connecting an aquarium appliance to an electrical outlet. This is the part of the cord hanging below the receptacle.
Power Connection: Plug the temperature controller into a GFCI outlet. Do not use extension cords or power strips.
Water Circulation: Verify there is good water circulation around the heating probe.

Setting the Temperature:

Celsius/Fahrenheit Selection: Press and hold the "set" button for 3-4 seconds until the LCD display changes between Celsius (°C) and Fahrenheit (°F).
Temperature Adjustment: Press the "set" button once; the LCD temperature readout will blink. Press the button repeatedly to raise the desired set temperature by 1 degree with each press. Once the desired temperature is reached, wait 3-4 seconds for the LCD to stop blinking, which sets the heater's temperature.
Heating Indicator: When the unit is actively heating, a red light will illuminate, and the LCD will display the actual aquarium temperature. If you pass the desired temperature, continue pressing the button until the reading cycles back to 68°F (20°C).
Verification: Confirm the temperature with the independent thermometer. A small difference between the controller and thermometer readings is normal; adjust accordingly.

Troubleshooting ("ER" Error Code): If the unit controller's LED displays "ER" (indicating overheating):

Check for good water circulation around the heater.
Verify that both the heating probe and the sensor are fully submersed in water.
To reset, press the red button, and the heater should resume working.

Maintenance Features

General Maintenance:

Always disconnect the heater from the power supply prior to any aquarium maintenance.
When removing the heater from the aquarium, it must be unplugged for 30 minutes prior to removal to allow it to cool down.
Ensure the plug and receptacle are clean and free of moisture, salt buildup, calcium, magnesium, and dust at all times. Failure to do so can lead to fire, property damage, product damage, and personal injury.
Do not operate the heater if any of the cords are damaged.
Do not operate the heater out of water.
The temperature controller must not come into contact with water or moisture.

Warranty: The ViaAqua® Titanium Heater comes with a one-year limited warranty from the initial purchase date, covering defects. The warranty is void if failure is due to misuse, tampering, negligence, abuse, accident, submersion, improper installation, maintenance, cleaning, reassembly, or failure to use with a GFCI.

Consumer Remedies: In case of a defective unit, the sole remedy is repair or replacement. The defective unit must be returned directly to Commodity Axis, Inc.® with the original receipt and packaging, along with a $7.00 shipping and handling fee. Returns should not be sent by insured mail but can be sent via UPS requiring a signature. Replaced units are warranted for the remainder of the original warranty period. Commodity Axis, Inc.® is not liable for consequential or incidental damages, including lost sea life, personal injury, or property damage.

Returns: To arrange repair or replacement, contact the service center at (888) 838-3882 or fax (888) 989-0878. Allow 4-6 weeks for returns. Commodity Axis, Inc.® does not ship to or respond to P.O. Box addresses.

Warranty Card: A warranty card can be downloaded from http://www.viaaquaoceanpure.com/main/resources.html. Fill out the card and mail it with proof of purchase within 15 days of purchase.