Troubleshooting 12-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 10/07/98 5:31 PM
Pages: 22 Words: 3724 Template: c:\template\ref\ref.dot
Part Number: 3877292-001 File name: Ch12.doc
chapter
12
T
ROUBLESHOOTING
Obtaining Update Information with Info
Messenger
Compaq Info Messenger allows you to set a customized search of
the Compaq Internet site. By registering for this utility, you can
stay up to date with software and hardware information specific to
your system.
■
To access Compaq Info Messenger, go to www.compaq.com
and select Info Messenger.
■
To register, follow the instructions on the Info Messenger
page. When your registration is complete, you can
❏
Implement your customized search whenever you prefer
from the Info Messenger page.
❏
Set Info Messenger to send you the information by email as
it becomes available.
Info Messenger will also inform you if there are updates to the
system ROM for your computer.
Checklist for Solving Problems
If you encounter some minor problem with the computer or
software applications, go through the following checklist for
possible solutions:
■
Is the computer connected to an external power source or does
it have a fully charged battery installed?
■
Are all cables connected properly and securely?
■
Did the diskette drive contain a non-bootable diskette when
you turned on the computer?
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