12-4 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 10/07/98 5:31 PM
Part Number: 3877292-001 File name: Ch12.doc
Solving Audio Problems
Continued
Problem Possible Cause Solution
No sound from
headphones
Volume or mixing
controls set incorrectly.
■ Adjust the volume
control at the top
middle of computer
above the keyboard.
■ Use the volume
control and mixing
features available in
Control Panel Æ
Multimedia.
Sound source not
selected.
Verify that the sound
source is selected in
Control Panel Æ
Multimedia.
The headphones are
connected to the
wrong jack.
Check the connection.
Volume too low
or too loud
Volume or mixing
controls set incorrectly.
■ Adjust the volume
control located at the
top middle of computer
above the keyboard.
■ Check the volume and
mixer controls in Control
Panel Æ Multimedia.
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