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Compaq HP dx2400 User Manual

Compaq HP dx2400
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Service Reference Guide
HP Compaq dx2400 Business PC

Table of Contents

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Compaq HP dx2400 Specifications

General IconGeneral
CategoryDesktop
Processor SpeedUp to 3.0 GHz
NetworkingIntegrated 10/100/1000 Ethernet
ProcessorIntel Core 2 Duo, Intel Pentium Dual-Core
ChipsetIntel G31 Express
MemoryUp to 4 GB DDR2
GraphicsIntel GMA 3100
Hard DriveUp to 500 GB SATA
Optical DriveDVD-ROM
Operating SystemWindows XP
PortsUSB 2.0

Summary

Installing and Customizing the Software

Installing the Operating System

Steps to install the computer's operating system automatically.

Installing or Upgrading Device Drivers

Procedures for installing or updating hardware device drivers after OS installation.

HP Backup and Recovery Manager

Information on using the HP Backup and Recovery Manager for data backup.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Overview of the Computer Setup (F10) utility's functions and capabilities.

Using Computer Setup (F10) Utilities

Instructions on how to access and navigate the Computer Setup utility.

Computer Setup—Main

Details on the 'Main' menu options within the Computer Setup utility.

Computer Setup—Advanced

Details on the 'Advanced' menu options within the Computer Setup utility.

Computer Setup—Power

Settings related to power management within the Computer Setup utility.

Computer Setup—Boot

Configuration options for boot device priority in Computer Setup.

Computer Setup—Exit

Options for saving or discarding changes and exiting the Computer Setup utility.

Recovering the Configuration Settings

Procedure to reset BIOS Setup options to their default values.

Computer Diagnostic Features

HP Insight Diagnostics

Introduction to HP Insight Diagnostics for hardware testing and configuration.

Accessing HP Insight Diagnostics

Steps to launch and access the HP Insight Diagnostics utility.

Survey Tab

Overview of system configuration information displayed in the Survey tab.

Test Tab

Options for selecting test types and modes within HP Insight Diagnostics.

Status Tab

Displays the status of executed diagnostic tests and progress.

Log Tab

Contains logs for executed tests and errors found during diagnostics.

Help Tab

Provides help topics, error codes, and test component information.

Saving and Printing Information in HP Insight Diagnostics

How to save and print diagnostic results to a diskette or USB key.

Downloading the Latest Version of HP Insight Diagnostics

Instructions for obtaining the latest version of HP Insight Diagnostics online.

Protecting the Software

Recommendations for backing up system software and applications.

Serial and Parallel ATA Drive Guidelines and Features

SATA Hard Drives

Characteristics and specifications of SATA hard drives.

SATA Hard Drive Cables

Details on SATA data and power cables, including pinouts.

SATA Data Cable

Specifics about the SATA data cable, its design, and handling.

SATA Power Cable

Pin assignments and details for the SATA power cable.

PATA Device Information

Information regarding PATA optical drive support on specific models.

ATA SMART Drives

Explanation of ATA Self-Monitoring, Analysis, and Reporting Technology (SMART) drives.

Hard Drive Capacities

How file system and OS affect maximum drive partition capacities.

Identifying the Chassis, Routine Care, and Disassembly Preparation

Chassis Designation

Identifies the computer's physical chassis type.

Microtower (MT)

Description of the Microtower (MT) chassis form factor.

Electrostatic Discharge Information

Understanding and preventing damage from electrostatic discharge (ESD).

Generating Static

Table showing static electricity generation based on events and humidity.

Preventing Electrostatic Damage to Equipment

Precautions to protect electronic components from ESD.

Personal Grounding Methods and Equipment

Equipment and methods for grounding personnel to prevent static discharge.

Grounding the Work Area

Precautions for preparing the work area to prevent static damage.

Recommended Materials and Equipment

List of recommended antistatic materials and equipment for servicing.

Operating Guidelines

Best practices for operating the computer to prevent overheating and prolong life.

Routine Care

Procedures for regular maintenance and cleaning of the computer.

General Cleaning Safety Precautions

Essential safety rules to follow before cleaning computer components.

Cleaning the Computer Case

Step-by-step guide for cleaning the computer's external case.

Cleaning the Keyboard

Instructions for cleaning the computer keyboard, including under keys.

Cleaning the Monitor

How to safely clean the computer monitor screen and body.

Cleaning the Mouse

Steps for cleaning the computer mouse.

Service Considerations

Important factors to consider before and during computer disassembly.

Power Supply Fan

Information about the variable-speed power supply fan.

Tools and Software Requirements

List of necessary tools and diagnostic software for servicing.

Screws

Notes on screw types, interchangeability, and handling during disassembly.

Cables and Connectors

Guidelines for handling and connecting internal cables and connectors.

Hard Drives

Proper handling procedures for hard drives during installation and removal.

Lithium Coin Cell Battery

Information and warnings regarding the computer's lithium coin cell battery.

Removal and Replacement Procedures Microtower (MT) Chassis

Serial Number Location

Where to find the computer's serial and product ID numbers.

Preparation for Disassembly

Steps required to prepare the computer before starting disassembly.

External Security Devices

Information on security devices like cable locks and padlocks.

Cable Lock

Description and illustration of how to use a cable lock.

Padlock

Description and illustration of how to use a padlock for security.

HP Business PC Security Lock

Instructions for installing and using the HP Business PC Security Lock.

Computer Access Panel

Procedure for removing and reinstalling the computer's access panel.

Front Bezel

Steps for removing and reinstalling the computer's front bezel.

Removing Bezel Blanks

How to remove blank covers for drive bays before installing drives.

Cable Management

Best practices for managing internal cables during servicing.

Cable Connections

Details on system board connector names, colors, and descriptions.

Memory

Information on memory types, installation, and configuration for DDR2-SDRAM DIMMs.

Expansion Cards

Procedures for installing, replacing, or adding PCI and PCI Express expansion cards.

Removing an Optical Drive

Step-by-step guide for removing an optical drive from the chassis.

Installing an Optical Drive into the 5.25-inch Drive Bay

Instructions for installing an optical drive into a 5.25-inch bay.

Removing an External 3.5-inch Drive

Procedure for removing a 3.5-inch external drive or media card reader.

Installing a Drive into the 3.5-inch External Drive Bay

Steps to install a diskette drive or media card reader into a 3.5-inch bay.

Removing an Internal 3.5-inch Hard Drive

Procedure for removing an internal 3.5-inch hard drive and its cage.

Installing an Internal 3.5-inch Hard Drive

Steps for installing a new 3.5-inch hard drive into the drive cage.

Front USB Panel

Procedure for removing and reinstalling the front USB panel assembly.

Power Switch/LED Assembly

Steps to remove and reinstall the computer's power switch and LED assembly.

Heatsink

Instructions for removing and reinstalling the processor heatsink.

Processor

Procedures for removing and installing the computer's processor.

Speaker

Steps for removing and replacing the internal computer speaker.

Rear Chassis Fan

Procedure for removing and reinstalling the rear chassis fan.

Power Supply

Instructions for removing and installing the computer's power supply unit.

System Board

Steps for removing and reinstalling the computer's system board.

Battery

Information and procedures for replacing the system's coin cell battery.

Type 1 Battery Holder

Specific instructions for replacing a battery in a Type 1 holder.

Type 2 Battery Holder

Specific instructions for replacing a battery in a Type 2 holder.

Type 3 Battery Holder

Specific instructions for replacing a battery in a Type 3 holder.

Connector Pin Assignments

Keyboard

Pin assignments for the keyboard connector.

Mouse

Pin assignments for the mouse connector.

Ethernet BNC

Pin assignments for the Ethernet BNC connector.

Ethernet RJ-45

Pin assignments for the Ethernet RJ-45 connector.

Ethernet AUI

Pin assignments for the Ethernet AUI connector.

Parallel Interface

Pin assignments for the parallel interface connector.

Serial Interface, Powered and Non-Powered

Pin assignments for serial interface connectors.

USB

Pin assignments for the Universal Serial Bus (USB) connector.

Microphone

Pin assignments for the microphone input connector.

Headphone

Pin assignments for the headphone output connector.

Line-in Audio

Pin assignments for the line-in audio connector.

Line-out Audio

Pin assignments for the line-out audio connector.

External Infrared Transceiver

Pin assignments for the external infrared transceiver.

Monitor

Pin assignments for monitor connectors (VGA, DVI).

ATA/ATAPI (IDE) Standard Drive Cable

Pin assignments for ATA/ATAPI (IDE) standard drive cables.

CD-ROM 50-Pin Connector

Pin assignments for the CD-ROM 50-pin connector.

24-Pin Power

Pin assignments for the 24-pin ATX power connector.

24-Pin MicroFit Power

Pin assignments for the 24-pin MicroFit power connector.

4-Pin Power (for CPU)

Pin assignments for the 4-pin CPU power connector.

6-Pin Power (for CPU)

Pin assignments for the 6-pin CPU power connector.

SATA Data and Power

Pin assignments for SATA data and power connectors.

PCI Express

Pin assignments for PCI Express connectors (x1, x4, x8, x16).

DVI Connector

Pin assignments for the DVI connector.

Power Cord Set Requirements

General Requirements

General requirements for approved power cords applicable worldwide.

Japanese Power Cord Requirements

Specific requirements for power cords used in Japan.

Country-Specific Requirements

Additional power cord requirements based on country certifications.

Troubleshooting

Safety and Comfort

Guidelines for safe and comfortable computer usage.

Before You Call for Technical Support

Steps to take before contacting HP support for troubleshooting.

Helpful Hints

General suggestions and checks for resolving common computer issues.

Solving General Problems

Solutions for common computer problems like power, lock-ups, and USB issues.

Solving Hardware Installation Problems

Troubleshooting steps for issues related to installing new hardware.

Interpreting POST Audible Codes

Meanings and recommended actions for POST audible beep codes.

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