Help
13
Help
Help
This section will help you when you have problems setting up your printer, or you
need general printing help. For additional help, press the Help button on the
Printer Properties dialog.
The installation screen did not appear
1 Make sure you click Cancel on any screens similar to in step 6 on page 6.
2 Make sure the Compaq printer software CD is in your CD-ROM drive.
3 From the desktop, double-click My Computer.
4 Double-click the CD-ROM drive icon.
5 If necessary, double-click setup.exe.
6 Continue with in step 6 on page 6.
The printer light is blinking
Make sure you have properly loaded the paper into the printer. If there is an error
message on your screen, follow the instructions on it.
The printer isn’t working
Try the following:
> Check the printer cable. Is it securely plugged into the printer and
your computer?
> Check the printer status:
a From the Start menu, click Settings
Printers.
b From the Printers folder, double-click the icon for your printer.
c From the Printer menu, make sure:
> Default Printer is selected.
> Pause Printing is not selected.
> If you have connected your printer to a device such as a scanner or fax
machine, disconnect the printer from that device and connect the printer
directly to your computer.
To Next Page
Loading...
General