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Compaq Presario,Presario M2000 User Manual

Compaq Presario,Presario M2000
19 pages
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Limited Warranty
and Technical Support
b
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Compaq Presario,Presario M2000 Specifications

General IconGeneral
Operating SystemWindows XP Home or Professional
Wireless802.11b/g
ProcessorIntel Pentium M / Celeron M
RAM256 MB to 2 GB
GraphicsIntel GMA 900
Optical DriveDVD-ROM or DVD+/-RW
Battery6-cell Lithium-Ion
ChipsetIntel 915GM
Ports3 x USB 2.0, 1 x VGA, 1 x S-Video, 1 x Headphone, 1 x Microphone
Battery Life2 to 4 hours

Summary

United States and Canada Warranty Information

Product Warranty Periods by Type

Details warranty duration for Compaq computers, accessories, and batteries based on product labeling and included items.

General Limited Warranty Terms

Outlines the scope and limitations of the limited warranty, disclaiming implied warranties and specifying consumer rights.

Limitation of Liability for Product Failure

Product Liability Limitations

Defines Compaq's maximum liability for product failure, excluding consequential damages, except for personal injury.

Options and Software Support

Software Technical Support Details

Explains the availability and duration of technical support for preinstalled or bundled software, including paid extensions.

How to Contact Compaq for Support

Contacting Compaq Support Services

Provides contact information and required details for obtaining warranty service and technical support from Compaq.

Additional Support and Warranty Options

Hardware Technical Support Availability

Details free hardware technical support availability (1 year) and post-warranty paid support options.

Software Technical Support Availability

Describes free software technical support (30 days or 90 days with registration) and paid extensions/post-warranty support.

Post-Warranty Technical Support (US)

Explains the fees for technical support in the US after the initial warranty period expires.

Obtaining Product Service and Repairs

Replaceable Parts Program Process

Outlines the process for receiving and installing replacement parts for warranty repairs.

Mail-in Service for Notebook Repairs

Describes the process for sending the notebook for repair, including pickup and central facility service.

Service via Authorized Retailer

Offers the option to bring the computer to an authorized retailer for repair.

Service Upgrades and Extended Warranties

Mentions availability of service upgrades and extended warranties, directing to another booklet.

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