Conrad-Johnson products purchased outside the United States are
covered by warranty terms of the importing distributor in the country in
which the product was originally purchased, which may differ from the
terms set out herein. Importing distributors are not obligated to provide
warranty service for products originally purchased outside their country.
Conrad-Johnson will provide warranty service for products outside the
United States, but the customer must pay all shipping, handling and
customs costs both to and from our Service Department.
Questions about this warranty should be addressed to:
Service Department
conrad-johnson design, inc.
2733 Merrilee Drive
Fairfax, VA 22031
The conrad-johnson service department can also be reached by email
at custserv@conradjohnson.com, by phone at 703-698-8581, or by fax
at 703-560-5360
Service
If your conrad-johnson audio component requires service, repack it
using the original box and packing material and ship to the Service
Department address above. Boxes and packing materials can be ob-
tained from our service department for a nominal charge if you no longer
have yours. Include with the unit a note describing the problem you are
having in as much detail as possible. It is especially important for our
technician to know if the problem is intermittent. If you want an estimate
of cost for out of warranty service, be sure to request it in this note. Be
aware that requesting an estimate will delay service to your unit as we
will have to contact you for your approval before commencing service.
Registering The Warranty
Please return the enclosed card to the factory within 30 days of pur-
chase to register the warranty.
MV60 Owner’s Manual 3