Cooke WATER WITCH SMART SENSE

Questions and Answers

A
Alexandra SloanAug 9, 2025
What to do if my Cooke WATER WITCH SMART SENSE Water System shows 'NO VALVE'?
- V
  vphillipsAug 9, 2025
  If the Cooke Water System displays 'NO VALVE', inspect the solenoid and cable for any damage to the wire or connectors.
T
Tammy RobertsAug 14, 2025
What to do if my Cooke Water System displays 'BOOST'?
- S
  Sonya KingAug 14, 2025
  If your Cooke Water System shows 'BOOST', verify the valve output type within the Parameters settings, and adjust it if necessary. If the problem continues, contact Cooke Industries.
T
tolsonAug 19, 2025
What should I do if my Cooke Water System displays 'OUTPUT'?
- K
  Krystal HansonAug 19, 2025
  If the Cooke Water System displays 'OUTPUT', replace the solenoid valve.
J
Joshua GordonAug 25, 2025
What to do if my Cooke WATER WITCH SMART SENSE Water System displays 'UNKNOWN'?
- A
  Amy RobinsonAug 25, 2025
  If the Cooke Water System displays 'UNKNOWN', reset the unit’s power. If the issue persists, contact Cooke Industries.
R
Renee RamosAug 29, 2025
What to do if my Cooke Water System displays 'VALVE'?
- J
  Joshua SmithAug 30, 2025
  If the Cooke Water System displays 'VALVE', check the valve output type within the Parameters settings and change it if required.
F
fwalshNov 3, 2025
What to do if my Cooke Water System displays 'FILL'?
- N
  newmananneNov 3, 2025
  If the Cooke Water System displays 'FILL', it could be due to several reasons. It could be that debris is obstructing the sensor, preventing it from accurately detecting the water level. In this case, inspect and clean the sensor. Another potential cause is a faulty sensor, which would require checking its operation and possible replacement. Also, the solenoid valve may have failed, preventing the pool from filling; replacing the solenoid valve might resolve this. The fill timer might be exceeding the run time because the volume is set too low. Ensure the volume setting is appropriate for the water body. If a large amount of water was removed, consider using the manual fill feature. Check the sensor plug and wiring, ensuring they match the following configuration: YELLOW LEFT, GREEN RIGHT,...

Summary

Compliance Notices

Solenoid Valve Compliance

Certificate of Conformity for the Solenoid Valve, indicating compliance with relevant standards.

Backflow Prevention Valve Compliance

Certificate of Conformity for the Backflow Prevention Valve, confirming adherence to specifications.

Product Applications and Warnings

Product Applications Overview

Lists common applications for the Water Witch, including pools, spas, tanks, and irrigation.

Important Project Considerations

Key notes on installation, overflow, local regulations, and component wear for project success.

Product Components and Part Numbers

Control Box Identification

Details the Water Witch Control Box and its part number (WS345).

Sensor Options

Lists available Water Witch Sensor models based on cable length, from 5m to 60m.

Solenoid Valve Options

Outlines the available Solenoid and Backflow Prevention Valve configurations.

Control Box Installation

Installation Process and Considerations

Guidance on positioning the control box, ensuring a power source, and securing it.

Sensor Installation

Sensor Operation and Cable Lengths

Explains how the sensor works and lists available cable lengths for the Water Witch Sensor.

Installation Process and Considerations

Details on pipe requirements, sensor housing, cable routing, and cap usage for proper installation.

Solenoid Valve Installation

Option 1: Balance Line Installation

Details for installing the solenoid valve into a balance line, including a diagram.

Option 2: Filtration Return Line Installation

Instructions for installing the solenoid valve in the filtration return line with pressure considerations.

Alternative Installation Options

Balance Tank Installation

Explains using the Water Witch for balance tanks and provides installation considerations.

Infinity Edge Trough Installation

Discusses design factors and installation for infinity edge troughs to maintain water levels.

Pump Out from Tank or Trough

Operating Process for Pump Out

Describes how the Water Witch can activate a pump to manage water levels in tanks or troughs.

Start-Up Process

Setting the Sensor Level

Step-by-step guide to setting the correct water level for the Water Witch sensor.

Operating Modes

Setting Tank Type and Volume

Guide to selecting and setting tank types and volumes for various applications.

Manual Fill Mode

Instructions for using the Manual Fill function to add water for a set duration or until a level is reached.

Runtime Log

Viewing Runtime Log

Instructions on accessing and interpreting the unit's daily and average runtime data for the past 14 days.

Fault Log

Viewing Fault Log

Instructions on how to access and review the last six faults recorded by the unit.

Troubleshooting Process

Fault Table: FILL (Fault No. 1)

Details on troubleshooting the 'FILL' fault, including sensor debris, valve failure, and wiring.

Fault Table: Other Faults

Lists other common fault codes (MODE, VALVE, NO VALVE, BOOST, OUTPUT, UNKNOWN) and their solutions.

Parameters

Adjust Unit Parameters

Guide to adjusting unit settings like output type, volume units, and sensor reaction time.

Maintenance and Specifications

Maintenance Schedule

Recommended maintenance tasks including monthly, half-yearly, and annual checks.

Product Specifications

Technical details for the Control Box, Sensor, and Solenoid, including power, dimensions, and operating conditions.

Warranty Notice

Warranty Terms and Conditions

Details on warranty coverage, the claims process, and special conditions for the Water Witch.