TROUBLESHOOTING
The product may not operate correctly for minor reasons or due to unfamiliarity with how to
use the product that are not product malfunctions. In such cases, the problem can be solved
easily without the need to resort to going to a service center if the following items are checked.
Check the following, then contact a service center if your problem remains unresolved.
Problem Check Possible Solutions
Water has a poor
aftertaste.
• The product has not been used for a long
time.
Dispense water for 2 minutes
continuously and then use.
• Is it time to replace a lter? Request a lter replacement.
Water doesn't come
out.
• Is the water supply cut o or is the
connection valve o?
Open the water connection valve.
• The faucet may be broken. Request service.
• Is it past time to replace a lter? Request a lter replacement.
There is suddenly
a low
volume of ltered
water.
• Is it time to replace a lter? Request a lter replacement.
• Is the connection valve locked? Open the water connection valve.
A leak has occurred. • Is there water owing inside the product?
Lock the connection valve and then
call the service center
Water may be murky
the rst time it is
dispensed after lter
replacement.
• Have you ushed? Flush for about 10 minutes or more.
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