HOW TO REPLACE THE FILTER / TROUBLESHOOTING
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Others
TROUBLESHOOTING
Symptom Check Measures to take
The water tastes
odd.
• Did you clean the internal water tank? Clean the internal water tank.
• The water ltration device has not been used
for a long time.
Get rid of the stored water and clean the
internal water tank.
• Is it time to replace the lter? Request a lter replacement.
No water is emitted.
• Is the water supply cut or is the water supply
valve closed?
Open the main water supply valve.
• Was the lter not replaced at the correct time? Request a lter replacement.
The amount of
ltrated water
has suddenly
decreased.
• Is it time to replace the lter? Request a lter replacement.
• Is the power connected?
Check if the power cord is plugged into
220 V - 240 V~, 50 Hz wall outlet.
• Did you close the main water supply valve? Open the main water supply valve.
• Did the temperature of the feed water drop suddenly?
If the water temperature has decreased, the
amount of ltrated water decreases.
No cold water is
emitted.
• Is the cold water lamp lit?
Turn the cold water function on by pressing
the cold water button.
• Is the power saving function turned on?
If the power saving function is turned on, the
water may not be as cold as usual.
• Was the cold water lamp lit? Press the cold water button.
• Did you close the main water supply valve? Open the main water supply valve.
• Is the back of the water ltration device to
close to the wall?
Please keep a distance of at least 10 cm be-
tween the back of the water ltration device
and the wall.
No hot water is
emitted.
• Is the hot water lamp lit?
Turn the hot water function on by pressing
the hot water button.
• Is the power saving function turned on?
If the power saving function is turned on, the
water may not be as hot as usual.
• Did you close the main water supply valve?
To prevent the heater from over-heating, the
heater function will not work if the water
level is low. Open the main water supply
valve.
• Is the hot-warm water control dial turned to the
warm water position?
If the hot-warm water control dial is turned
to the warm water position, warm water is
emitted.
Turn the dial to the furthest-right position.
The water ltration device may operate abnormally because the user is unfamiliar with the product or
due to some other reasons and not because of a product malfunction. In such a case, problems can be
easily solved without help from the service center by checking the following.
If the problem is not solved after checking the following, please call the service center.
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