Coway CHP-264L User Manual

The water purier may operate abnormally because the user is unfamiliar with the product or due
to some other reasons and not because of a product malfunction. In such a case, problems can be
easily solved without the help from the service center by checking the following.
If the problem is not solved after checking the following, please call the service center.
TROUBLESHOOTING
Symptom Check Measures to take
Water tastes
strange.
• Did you clean the internal water tank? Clean the internal water tank.
• You didn’t use the water purier for a
long time.
Get rid of the saved water and clean the
storage tank.
• Isn’t it about time to change the lter? Request the lter replacement.
Water is not being
dispensed.
• Is the water supply cut or isn’t the water
supply valve closed?
Open the main water supply valve.
• Did you miss the lter replacement times? Request the lter replacement.
The water is
owing slower.
• Isn’t it about time to change the lter? Request the lter replacement.
• Does the main power connect to the
voltage rating that matches it on the
rating plate?
Connect the power cord to the voltage
rating that matches it on the rating plate.
• Didn’t you close the main water supply
valve?
Open the main water supply valve.
• Didn’t the temperature of the main water
drop suddenly?
If the water temperature is lowered, the
water amount is decreased.
Cold / hot water
is not being
dispensed.
• Was the cold water mode indicator
lightened?
Please press the cold water mode selection
button.
• Didn’t you close the main water supply
valve?
If it is the low water level to protect the
electric motor, the cooling function doesn’t
operate. Open the main water supply valve.
• Isn’t the back side of the water purier
and the wall too close?
Please keep the distance between the back
of the water purier and the wall to 10 cm
or more.
The product
stops operating
suddenly.
• Is the main water being supplied actively? Check the main water supply valve.
• Does the main power connect to the
voltage rating that matches it on the
rating plate?
Connect the power cord to the voltage
rating that matches it on the rating plate.
• Isn’t water overowing or leaking? Request A/S.

Coway CHP-264L Specifications

General

Brand	Coway
Model	CHP-264L
Category	Water Filtration Systems
Language	English