What to do if the indicator light on my CPG Griddle will not illuminate?
If the indicator light on your CPG Griddle isn't turning on, there may be no power, the thermostat may be off, or the thermostat may have failed. Check the power and make sure the thermostat is set to the desired temperature.
What to do if my CPG Griddle has no heat?
If your CPG Griddle isn't heating up, the circuit breaker might be off or tripped. Try resetting the circuit breaker to resolve the issue.
Why is food sticking or burning on my CPG Griddle?
There are several reasons why food might stick, burn, or not cook properly on your CPG Griddle: * The heat may be set too high. If so, turn the heat down. * The griddle surface may need cleaning and/or re-seasoning. Clean the griddle surface. If food is cooking too quickly on the outside, turn the heat down and increase the cook time. * The food may not have been cooked long enough. If it's undercooked on the outside, turn the heat up and increase the cook time. * Moisture in the food might be turning into steam. This is normal, but you can also turn the heat down.
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