Warranty claim procedure
If you are confident that your play system has been installed and maintained
properly, and you have a warranty claim, proceed with the following steps:
1. We will need copy of your proof of purchase (Vendor sales receipt only.)
2. We require a brief written description of the warranty issue.
3. Photos of warranted parts and of the entire play system.
If any of the above steps are not completed, there may be delays in the
completion of your claim, or possibly warranty cancellation.
Mail information to:
Creative Cedar Designs
2700 Riverside Dr
Chattanooga, TN 37406
Or email at
custservice@creativecedardesigns.com
Our customer service department will review the claim and make contact
with the customer by mail or by phone.
1-888-363-4967
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