3 Troubleshooting
Service Manual
44
Table 3G (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Boiler Interface
FAULT DESCRIPTION CORRECTIVE ACTION
Gas Valve / Relay
Failure 1
(will require a manual
reset once the condition
has been corrected. Press
the RESET button on the
SMART TOUCH
display
to reset.)
The main control board did not detect gas
valve 1.
• Check wiring harness connection at the gas valve and
at the main control board.
• Replace the wire harness.
• Replace the gas valve.
• Replace the control board.
Gas Valve / Relay
Failure 2
(will require a manual
reset once the condition
has been corrected. Press
the RESET button on the
SMART TOUCH
display
to reset.)
The main control board did not detect gas
valve 2.
• Check wiring harness connection at the gas valve and
at the main control board.
• Replace the wire harness.
• Replace the gas valve.
• Replace the control board.
Auto Reset
High Limit
The outlet water temperature has exceeded
the setting of the automatic reset high limit.
• Verify that the system is full of water and that all air
has been properly purged from the system.
• Verify that the boiler is piped properly into the heating
system. Refer to Section 5 - Hydronic Piping of the
Crest Installation and Operation Manual
for the proper piping methods for the Crest boiler.
• Check 120 vac to boiler pump motor on a call for
heat. If voltage is not present, check wiring back to
the main control board.
• Check the ARHL set point.
• If 120 vac is present on a call for heat and the boiler
pump is not operating, replace the pump.
• If the system pump is a variable speed pump, ensure
that the system flow is not less than the boiler flow.
• If operating on something other than an outlet sensor,
check temperature setting of the main control board.
• If the optional manual reset high limit has tripped,
check setting of the device.
• Check resistance of water sensors and compare to
Table 3B on page 39 of this manual. Replace
sensor if necessary.
• Replace the main control board.
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