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CRG CRG100 User Manual

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ELECTRONIC CASH REGISTER
USER MANUAL
V1.0
CRG100
CRG500
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CRG CRG100 Specifications

General IconGeneral
BrandCRG
ModelCRG100
CategoryCash Register
LanguageEnglish

Summary

CASH REGISTER INTRODUCTION

Introduction

Thanks for purchasing the cash register; read instructions before operating.

Important

Safety and correct usage guidelines for the cash register, including placement and cleaning.

Environmental Operating Characteristics

Specifies operating and storage temperature, and relative humidity for the cash register.

Electrical Characteristics

Details power voltage, frequency, and rated power for CRG100 and CRG500 models.

CHARACTERISTICS

Identification of Parts

Illustrates and labels the main parts of the CRG100 and CRG500 cash registers.

Mode Switch

Explains the function of the mode switch and lists different operational modes.

Display

Details the operator and customer display specifications for CRG100 and CRG500 models.

Cash Drawer

Describes the automatic and manual operation of the cash drawer and notes when it might not open.

Keyboards

Displays the keyboard layouts for both CRG100 and CRG500 models.

Keyboard Functions

Explains the functions of various keys on the cash register keyboard.

Memory

Lists the memory capacities for departments, PLUs, clerks, receipt lines, tables, and tax levels.

Interface

Describes the different connection ports available on the cash register, such as PS/2, COM, and USB.

GETTINGS STARTED

Overview

Introduces the preconfigured cash registers and the inclusion of a quick start guide.

Unboxing

Provides instructions on how to unbox the cash register and connect it to power.

Paper Installation

Details the steps for installing the thermal paper roll into the printer.

Date & Time

Guides the user through setting the correct date and time on the cash register before transactions.

BASIC PROGRAMMING

Header & Footer

Explains how to set text for the header and footer of printed receipts, including alignment and font.

Tax Settings

Describes how to assign tax rates to codes 1-4 and configure tax percentages and names.

Department Setting

Details how to set up departments, including price, function codes, and department names.

Department Func. 1 List

Lists common function options for departments, including S/C, discountable, and tax settings.

Assign Tax to Department

Explains how to assign tax rates (VAT or add-on) to specific departments.

Clerk Setup

Guides on setting up clerks, including passwords, names, and their authority levels.

Clerk Authority Table

Provides a detailed table of clerk authority options and their meanings.

Clerk Password Removal

Instructions on how to remove passwords for clerks to disable forced sign-on.

Barcode Setup

Details how to set up barcodes, including scanning, naming, and assigning prices.

Delete Barcode

Steps for deleting barcodes from the system, including confirmation.

Barcode Stock Update

Instructions on how to update stock levels for barcodes.

REGISTER OPERATION

Clerk Sign On

Explains the process for clerks to log in to the cash register, with or without passwords.

Change Clerk

Describes how a clerk can sign out and another clerk can sign in.

Clerk Authority Override

Explains how to override authority restrictions using the Manager (SP) key.

Department Sale (Keyboard buttons)

Details how to conduct sales using department buttons on the keyboard.

Department Sale Example

Provides a step-by-step example of conducting a department sale, including pricing and payment.

Sales Functions

Lists and explains various sales-related functions like Error Correct, Cancel, Clear, and Reprint.

Discounts and Premiums

Explains how to apply percentage or amount discounts and premiums to sales.

Refunds

Outlines the process for handling refunds, noting that changes require a refund and re-entry.

Refund Example

Demonstrates a practical example of processing a refund for items and payment.

RA and PO

Explains Receive on Account (RA) and Paid Out (PO) functions for cash handling outside of sales.

Tables

Details how to open, save, and recall tables for transactions.

Table example

Provides an example of opening, adding items to, and saving/recalling a table.

Order Hold

Explains how to save and recall orders using the Save/Load Order function.

Taste

Describes the 'Taste' function for adding predefined notes to receipts.

REPORTS

Report Overview

Explains the difference between X (read-only) and Z (resetting) reports and lists available report types.

Financial Report

Details how to print and reset the financial report, including an example output.

Department Report

Explains how to generate department-specific sales reports and provides an example.

Clerk Report

Details how to print clerk-specific sales reports and shows an example output.

E-Journal

Describes how to view and print the E-Journal for past transactions by period or bill number.

Clearing the E-Journal

Provides instructions on how to clear the electronic journal data, with a caution warning.

INTERMEDIATE PROGRAMMING

Receipt Format

Explains how to change settings related to the receipt format, such as printing PLU codes.

Report Setting

Details how to adjust settings that affect how information is displayed in reports.

Printer Setting

Guides on adjusting printer settings like color, space, and line spacing.

LCD Setting

Explains how to adjust the contrast of the LCD display.

Table Setting

Describes how to change table numbers and assign corresponding names.

Payment

Details how to set up different payment methods, including exchange rates and names.

Taste Setting

Guides on setting up predefined taste descriptions for receipts.

Other Name

Explains how to rename functions, codes, and descriptors.

Other Name Code Table

Provides a table mapping codes to function names for renaming.

ADVANCED PROGRAMMING

System Options

Configures advanced system parameters like shop number, baud rate, and backlight.

System Options - S/C Rate & DCT Rate

Configures system rates for S/C and DCT, including discount and sales set options.

System Options - COM & Printer Settings

Configures communication ports, reset reports, printer content, and reprint settings.

Keyboard

Guides on changing keyboard settings, mapping functions, and attribute tables.

Function Table

Lists functions and their corresponding codes used for keyboard programming.

USEFUL INFORMATION

Factory Reset

Provides instructions for performing a factory reset, warning about data loss.

Error Codes

Lists common error codes with their descriptions and suggested solutions.

Spare Parts Codes

Lists codes for various spare parts for the CRG100 model.

PC SOFTWARE

Overview

Describes the CRG100/CRG500 PC software and its primary use for importing barcode data.

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