Criterion CFRR310WD Series

Questions and Answers

M
martinezscottAug 18, 2025
How to fix a Criterion Refrigerator and Freezer that are not cooling?
- J
  Jack MartinAug 18, 2025
  To address this issue with your Criterion Refrigerator, consider the following: * Ensure the power cord is plugged into a properly grounded 3-prong outlet. * If the refrigerator is in demo mode, refer to the Setting the Controls section to disable it. Demo Mode disables cooling to save energy. * Wait 30 minutes to see if the proper temperature restores after the defrost cycle completes. * If recently installed or relocated, allow up to 24 hours for each compartment to reach the desired temperature; if relocated, let it stand upright for 24 hours before connecting to power.
C
Caleb DodsonAug 20, 2025
What to do if my Criterion CFRR310WD Refrigerator or Freezer section is too cold?
- B
  Brianna WoodAug 20, 2025
  To address this issue, try the following: * If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.
J
James BarnesAug 25, 2025
Why is food freezing in the Criterion CFRR310WD Refrigerator compartment?
- R
  richardsmithAug 26, 2025
  To solve this, try the following: * If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. * The refrigerator should not be operated in temperature below 55°F (13°C). * Rearrange items with high water content away from air vents.
D
Dean Young DDSAug 27, 2025
Why is my Criterion Refrigerator dispensing warm water?
- F
  Felicia PachecoAug 27, 2025
  To resolve this issue, ensure the refrigerator is connected to a cold water pipe. If it was recently installed, allow 24 hours for the water storage tank to cool completely. If the water dispenser has been used recently, the storage tank may be exhausted, holding approximately 20 to 30 oz, depending on the model. If the dispenser hasn't been used for several hours, discard the first 10 oz.
K
Krystal PetersAug 30, 2025
What to do if my Criterion Refrigerator is not dispensing water?
- Y
  ycantrellAug 30, 2025
  To fix this, try the following: * Connect the refrigerator to the water supply and ensure the water shutoff valve is fully open. If the issue continues, contact a plumber. * Dispense 2.5 gallons of water (flush for about 5 minutes) if the water filter was recently replaced or removed to remove trapped air and contaminants. * Press and hold the Lock button for three seconds to unlock the control panel and dispenser. * On the control panel, press the Water button to set the dispenser for water dispensing. * Ensure that all refrigerator doors are properly closed, as water will not dispense if any door is open. * Straighten or repair any kinks in the tubing connecting the refrigerator to the house supply valve to ensure proper water flow.
B
Brian WilsonSep 1, 2025
Why is my Criterion CFRR310WD ice maker not making enough ice?
- T
  Timothy HowardSep 2, 2025
  To address this, try the following: * Replace the water filter approximately every six months. * Connect the refrigerator to a cold water supply with adequate pressure, turning the water shutoff valve fully open. If problems persist, contact a plumber. * If you're using a reverse osmosis filtration system, be aware that it can reduce water pressure below the minimum required, causing icemaker issues. * The dispenser icemaker produces approximately 216-288 cubes in 24 hours. If demand exceeds this, production may not keep up.
P
Paul HallSep 4, 2025
Why does the ice from my Criterion Refrigerator have a bad taste?
- B
  Bryan VillanuevaSep 4, 2025
  To address this, try the following: * Install a water filter to eliminate taste and odor problems. Note that in some cases, a filter may not completely resolve the issue. * Throw away old ice and make a new supply. * Rewrap the food properly, as odors may migrate to the ice if food is not wrapped properly.
A
anthonytorresSep 6, 2025
How to prevent interior moisture buildup in my Criterion CFRR310WD Refrigerator?
- R
  Richard WhiteSep 6, 2025
  To solve this, try the following: * Reduce how often you open the doors and how long you keep them open. * Wipe all containers dry and store food in sealed packaging to prevent condensation and frost. * Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed. * See the Doors will not close correctly section in the Troubleshooting section, if applicable. * Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
T
Timothy JensenSep 9, 2025
What to do if my Criterion CFRR310WD or Freezer section is too warm?
- C
  Christina RamirezSep 9, 2025
  To fix this, try the following: * Ensure the refrigerator is not operated in temperatures above 110°F. * Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect. * Reduce the frequency and duration of door openings. * It may take up to 24 hours for each compartment to reach the desired temperature. * If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. * Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. * See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting, if applicable.
K
Kelly JacksonSep 12, 2025
How to prevent frost on frozen food in my Criterion Refrigerator?
- K
  Karen WhiteSep 12, 2025
  To address this, try the following: * Reduce the frequency and duration of door openings. * Refer to the Doors will not close correctly or pop open section in the Troubleshooting section.

Summary

BASIC SAFETY PRECAUTIONS

TO CONNECT ELECTRICITY

Electrical Shock Hazard

Highlights risks associated with improper electrical connections and grounding.

RECOMMENDED GROUNDING METHOD

Details the proper grounding procedures for safe appliance operation.

USE OF EXTENSION CORDS

Provides guidelines and warnings regarding the use of extension cords.

UNPACKING YOUR REFRIGERATOR

PRIOR TO USE

INSTALLATION

Covers essential steps and considerations for installing the refrigerator correctly.

HOW TO REMOVE REFRIGERATOR DOOR HANDLE

HOW TO REPLACE REFRIGERATOR DOOR HANDLE

Step-by-step instructions for reattaching refrigerator door handles.

HOW TO REMOVE FREEZER DRAWER HANDLES

HOW TO REPLACE FREEZER DRAWER HANDLES

Instructions for removing and reattaching freezer drawer handles.

REMOVING AND REPLACING REFRIGERATOR DOORS

Reinstalling the Left Refrigerator Door

Reinstalling the Right Refrigerator Door

Guides for correctly reinstalling the right refrigerator door.

HOW TO REMOVE THE FREEZER DRAWER

HOW TO INSTALL THE FREEZER DRAWER

REFRIGERATOR LEVELING & DOOR ADJUSTMENT

Leveling Refrigerator

Instructions for leveling the refrigerator for optimal performance and appearance.

Adjusting the freezer drawer

Steps to adjust the freezer drawer for proper alignment and function.

Adjusting a refrigerator door

Guidance on adjusting refrigerator doors for proper fit and closure.

SETTING THE CONTROLS

Temperature Control

Details on setting refrigerator and freezer temperatures for optimal cooling.

Demo Mode (For Store Use Only)

Instructions for activating and deactivating Demo Mode for retail display.

Freezer Compartment

Specific instructions for adjusting freezer compartment temperature settings.

Quick Freeze Freezer function

Explains how to use the Quick Freeze function for rapid freezing.

Refrigerator Compartment

Instructions for adjusting refrigerator compartment temperature settings.

Control Panel

Water Filter

Information on changing and resetting the water filter indicator.

Ice Maker

Instructions for turning the ice maker on/off and activating Quick Ice.

Dispenser Display

Guide to understanding and using the dispenser display options.

Freezer Temp

Button for adjusting freezer compartment temperature.

Refrigerator Temp

Button for adjusting refrigerator compartment temperature.

Door Alarm

Explanation of the door alarm function and its indicators.

Control Lock

How to activate and deactivate the control panel lock function.

Air Filter

Information on changing and resetting the air filter indicator.

Temperature Mode Switch Function

Procedure to switch between Fahrenheit (°F) and Celsius (°C) temperature displays.

Pantry Control Panel

Dispenser Control Panel

Instructions for operating the water and ice dispenser controls.

ICEMAKER

Turning on the icemaker

Steps for turning the icemaker on and off via the control panel.

Dispenser Icemaker Alternate On;Off

How to use the On/Off button for the dispenser icemaker.

In case the icemaker doesnt work

Troubleshooting common issues with icemaker operation.

In case of power failure

Guidance on actions to take after a power interruption affecting the icemaker.

Shutting icemaking off

Instructions for temporarily disabling the icemaker.

ICEMAKER Operation Details

WHEN TO SET ICEMAKER TO OFF

Situations requiring the icemaker to be turned off.

PREPARING FOR VACATION

Steps for preparing the refrigerator and icemaker before leaving for vacation.

How to use the Automatic Icemaker

FOOD STORAGE GUIDE

STORING FROZEN FOOD

Recommendations and techniques for successful food freezing and storage.

WATER OR ICE DISPENSER

Foldaway door bar (mullion bar)

Explanation of the foldaway bar's function for sealing refrigerator doors.

REFRIGERATOR SHELVES

Slide-in Glass Shelf

Instructions for adjusting the slide-in glass shelf for space optimization.

Wide Slide-out Shelf

Guide to using and accessing items on the wide slide-out shelf.

HUMIDITY CONTROLLED CRISPER

Details on controlling humidity within crisper drawers for produce.

REMOVING THE HUMIDITY CONTROLLED CRISPER

TEMPERATURE CONTROLLED PANTRY DRAWER

DOOR BIN

FREEZER SECTION

PULLOUT FREEZER DRAWER

Instructions for removing and reinstalling the pullout freezer drawer.

WATER SUPPLY KIT

BEFORE YOU BEGIN

Important precautions and warranty information for water line installation.

WATER FILTER

Installation *

Step-by-step guide for installing a new water filter cartridge.

Air Filter

Instructions for replacing the air filter and its maintenance schedule.

Information concerning the water filter

Details on water filter usage, pressure, and replacement intervals.

LIGHT BULB REPLACEMENT

POWER INTERRUPTIONS

Recommendations for food safety during power outages.

WHEN YOU MOVE

Steps to prepare the refrigerator for moving to a new location.

WHEN YOU GO ON VACATION

Procedures for leaving the refrigerator on or off during vacation.

COOLING PERFORMANCE

Refrigerator and Freezer Not Cooling

Troubleshooting common causes for lack of cooling in compartments.

Cooling System Overload

Addresses issues where the cooling system runs excessively.

Condenser Cleaning

Guidance on cleaning the condenser for optimal cooling efficiency.

COOLING ISSUES

Refrigerator or Freezer Too Warm

Diagnoses and solutions for compartments running too warm.

Interior Moisture Buildup

Explains causes and prevention of moisture accumulation inside.

ICE & WATER FUNCTIONALITY

Food Freezing in Refrigerator

Troubleshooting food freezing issues in the refrigerator compartment.

Frozen Food Surface Frost

Addresses frost formation on the outside of frozen food packaging.

Refrigerator or Freezer Too Cold

Solutions for when the refrigerator or freezer sections are excessively cold.

Insufficient Icemaker Output

Diagnoses for the icemaker not producing enough ice.

ICE & WATER DISPENSING

Slow Water Dispensing

Troubleshooting steps for slow water dispensing from the unit.

No Ice Dispensing

Identifies reasons why ice may not be dispensed.

ICE & WATER OPERATION

Icemaker Not Producing Ice

Addresses issues related to the icemaker failing to produce ice.

No Water Dispensing

Troubleshooting steps when the water dispenser is not functioning.

ICE & WATER QUALITY

Ice Taste or Odor Issues

Solutions for ice with unpleasant taste or odor.

Warm Water Dispensing

Diagnoses for dispensing warm water instead of cold.

Water Taste or Odor Issues

Addresses problems with the taste or odor of dispensed water.

NOISE TROUBLESHOOTING

Common Refrigerator Noises

Identifies normal and abnormal noises and their likely causes.

PARTS & FEATURES TROUBLESHOOTING

Door Closure Problems

Troubleshooting for doors that do not close properly or pop open.

Difficult Door Opening

Addresses issues where refrigerator doors are hard to open.

Refrigerator Stability Issues

Solutions for a refrigerator that wobbles or seems unstable.

Interior Lighting Failure

Troubleshooting for the refrigerator's interior lights not working.

Refrigerator Interior Odor

Methods for resolving unpleasant odors within the refrigerator compartment.

CRITERION WARRANTY INFORMATION

Criterion CFRR310WD Series Specifications

General

Brand	Criterion
Model Series	CFRR310WD Series
Category	Refrigerator
Ice Maker	No
Water Dispenser	No
Energy Star Certified	No
Color	White
Type	Top Freezer
Dimensions (H x W x D)	23.6 inches