TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
If you experience J Possible Causes I Solution
Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Washer not level. Water may splash off basket if washer is not level. Check thatCheck the following for
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Check for proper water supply.
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable to
pump out water within
10 minutes)
Normal washer operation.
Washer may be tightly packed.
Empty pockets and use garment
bags for small items.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
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