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Charles WaltersAug 10, 2025
What to do if my Cross Tools Portable Generator connected devices are not supplied with power?
- CCody GrossAug 10, 2025
If your connected devices aren't getting power from the Cross Tools Portable Generator, there are several potential reasons: 1. The ON/OFF switch for the AC or DC output might not be activated. Ensure the corresponding switch is set to "I". 2. The overload protection may have been triggered. Verify that the total power of all connected devices does not exceed 500 W. 3. The battery charge of the TRAVELBOX could be too low. Check the charge level and recharge if needed. 4. The connected device could be defective. Contact the customer service department for that device. 5. The TRAVELBOX itself could be defective. Contact the customer service department.