repair or replace (at our option) any materials or workmanship which we are satisfied do not meet
manufacturers specifications.!
2.5 We warrant that we will perform services with reasonable care and skill and agree to investigate
any complaint regarding our services made in good faith. If we are satisfied that the complaint is
justified, and as our sole liability to you under this warranty (to the extent permitted at law), we agree
to supply those services again at no extra charge to you.!
2.6 To make a warranty claim you must before the end of the applicable warranty period, at your
own cost, return the goods you allege do not meet manufacturers specifications, provide written
details of the alleged defect, and give us an original or copy of the purchase receipt, sales invoice or
some other evidence showing details of the transaction.!
2.7 Send your claim to: TDJ Australia PTY LTD. 78 Mills Road, Braeside Melbourne
Victoria 3195, Australia,!
TEL: 03 8587 8898 FAX: 03 8587 8866!
Email: tdj-service-team@tdj.com.au!
!
2.8 If we determine that your goods do not meet manufacturers specifications, we will pay for the
cost of returning the repaired or replaced goods to you. If we find your goods meet manufacturers
specifications and no major defect is found, we will contact you to arrange the return of the goods at
your expense.!
3. What this warranty does not cover!
3.1 This warranty will not apply in relation to: (a) goods modified or altered in any way; (b) defects
and damage caused by use with non Standard Communications products; (c) repairs performed
other than by our authorized service team; (d) defects or damage resulting from misuse, accident,
impact or neglect; (e) goods improperly installed or used in a manner contrary to the relevant
instruction manual; or (f) goods where the serial number has been removed or made illegal.!
4. Warranty period!
4.1 We provide the following warranty on Crystal Mobile products. No repair or replacement during
the warranty period will renew or extend the warranty period past the period from original date of
purchase.!
This products warranty period is 3 years from date of purchase!
!
!
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