Curtis ThermoPro G3 Series - TROUBLESHOOTING GUIDE; General Troubleshooting and Valve Testing

WARNING:
Electric Shock Hazard - UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO
%JTDPOOFDU QPXFS XIFO SFQMBDJOH DPNQPOFOUT -PDL PVU BOE UBH UIF DJSDVJU CSFBLFS PO VOJUT XJUIPVU B
QPXFSQMVH/FJUIFS8JMCVS$VSUJT$P*ODOPSUIFTFMMFSDBOCFIFMESFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJT
JOGPSNBUJPOPSBOZMJBCJMJUZJODPOOFDUJPOXJUIJUTVTF
Scald and Burn Hazard -LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH
Troubleshooting Guidelines
• *GBOFSSPSNFTTBHFBQQFBSTPOUIFEJTQMBZDPOTVMUUIFERROR CODESTFDUJPOCFGPSFUSPVCMFTIPPUJOH
• "CSFXFSUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIFCSFXFSJTQSPQFSMZMFWFMFECFGPSF
QSPDFFEJOH
• 5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNFCVUOPUBMMPGUIFQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBO
PDDVS
• Use this troubleshooting guide along with the appropriate ELECTRICAL SCHEMATIC.
Valve Test Procedure
6TFBEJHJUBMNVMUJNFUFSUPNFBTVSFUIFSFTJTUBODFPGWBMWFDPJMT
.FBTVSFUIFSFTJTUBODFBDSPTTUIFWBMWFDPJMUFSNJOBMTXJUIUIFXJSJOHIBSOFTTEJTDPOOFDUFE3FWFSTFUIFNFUFS
MFBETPOUIFUFSNJOBMTBOENFBTVSFUIFSFTJTUBODFJOUIFPQQPTJUFEJSFDUJPO"SFTJTUBODFPGMFTTUIBOPINT
in either directionJOEJDBUFTBTIPSUFEDPJM5IFWBMWFNVTUCFSFQMBDFE
*GBTIPSUFEDPJMJTOPUEFUFDUFEUFTUGPSBOPQFODPJM
 3FDPOOFDUUIFWBMWFUFSNJOBMTUPUIFXJSJOHIBSOFTT
2 1PXFSVQUIFCSFXFSXJUIUIFBQQSPQSJBUFDPWFSSFNPWFEUPBMMPXBDDFTTUPUIFWBMWF
3 3VOBCSFXDZDMFXIJMFNPOJUPSJOHUIFWPMUBHFBUUIFWBMWFDPJMUFSNJOBMT*GWPMUBHFJTQSFTFOUPOUIFUFSNJOBMT
ZPVTIPVMEIFBSUIFWBMWFDMJDLPQFODMPTFEBUUIFNPNFOUQPXFSJTBQQMJFEPSSFNPWFEGSPNUIFUFSNJOBMT
5IFJOMFUWBMWFTIPVMEPQFOBOZUJNFUIFXBUFSUBOLJTOPUGVMM*GUIFWBMWFEPFTOPUPQFOSFQMBDFUIFWBMWF*G
WPMUBHFJTOPUEFUFDUFEmSTUDIFDLUIFXJSJOH*GUIFXJSJOHJT0,SFQMBDFUIF6$.
Water Not Hot Enough
 *GUIFXBUFSIFBUTCVUJTOPUIPUFOPVHImSTUDIFDLGPSUIFDPSSFDUUFNQFSBUVSFTFUUJOHPOUIFDPOUSPMQBOFM
3FQSPHSBNBTOFDFTTBSZ
2 *GUIFUFNQFSBUVSFTFUUJOHJT0,BOEUIFBDUVBMXBUFSUFNQFSBUVSFEPFTOPUNBUDITFUUJOHPOUIFDPOUSPMQBOFM
replace the temperature sensor

Water Heats More Slowly Than Usual
 $IFDLGPSQPXFSBDSPTTUIFUFSNJOBMTPGUIFIFBUJOHFMFNFOUT*GQPXFSJTCFJOHTVQQMJFEEJTDPOOFDUUIFIFBUJOH
FMFNFOUTBOEDIFDLGPSDPOUJOVJUZ3FQMBDFBIFBUJOHFMFNFOUJGUIFSFTJTUBODFJTUPPIJHIOPNJOBMSFTJTUBODFJT
0INT
2 *GUIFSFJTOPQPXFSUPUIFIFBUJOHFMFNFOUTDIFDLUIFXJSJOHUPBOZFMFNFOUUIBUEPFTOPUIBWFUIFQSPQFS
WPMUBHFBDSPTTJU"MTPDIFDLGPSDPSSPEFEDPOOFDUJPOTBOZXIFSFCFUXFFOUIFQPXFSDPSEBOEUIFIFBUJOH
FMFNFOUT
TROUBLESHOOTING GUIDE TG5
(#3&8&345306#-&4)005*/((6*%&       ø "
IMPORTANT: *GJUJTOFDFTTBSZUPSFQMBDFUIF(VOJWFSTBMDPOUSPMNPEVMF6$.alwaysDIFDLallJOMFU
EVNQ CSFX CZQBTT BOE EJMVUJPO WBMWF DPJMT GPS B TIPSU BOE SFQMBDF UIF WBMWF BT OFDFTTBSZ CFGPSF
SFQMBDJOHUIFNPEVMF4FFUIFValve Test ProcedureCFMPXUPUFTUGPSEFGFDUJWFWBMWFT4PNFVOJUTEPOPU
IBWFUIJTGVODUJPOTFFUIFELECTRICAL SCHEMATIC