DHP-W311AV
4
ENGLISH
Frequently Asked Questions
Q: Why can’t my DHP-W310AV nd my DHP-308AV?
• Be sure you are plugging each directly into a wall outlet. Plugging into
anything else may slow or stop the connection.
• The electrical wiring must have a direct connection. For example, Powerline
connections may not be available across a street or to dierent units in an
apartment building.
Q: My connection is erratic and sometimes cuts out or is slow, why?
• Try to keep nearby outlets free of other devices, especially chargers and hair
dryers, to minimize electrical interference.
Q: How do I nd my wireless network? Why does it have such a weird
name? Can I change it?
• You can nd the Wi-Fi name (SSID) and password on the Wireless
Conguration Card. Common names and passwords like dlink or password
are avoided for security purposes.
• You can change your wireless settings by navigating a web browser to
http://dlinkapWXYZ.local. then Setup then Wireless Settings. WXYZ is an
example, the real address is on your conguration card.
5. Follow the wizard’s steps to set up your Powerline network. For more
detailed support, please refer to the User Manual.
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