Datalogic Falcon X4 Troubleshoot Manual

Copyright Datalogic 2019 – Confidential Proprietary Information
Dear Valued Customer,
Your device has been repaired by Datalogic repair
center. In order to provide our customers with
enhanced level of support, this document provides
the steps needed to basic troubleshooting of your
device which could help you to solve common
technical malfunctions directly at your side. Let us
recommend you to follow this guide and save your
time with unnecessary delivery of your device to
repair center. The guide is best place to start prior
submitting the RMA and helps you to easily remedy
most common malfunctions that can occur in daily
operation.
Thank You!
1

Datalogic Falcon X4 Specifications

General

Scanner	1D/2D Imager
Protection Class	IP65
Operating System	Android 4.4.4 or Windows Embedded Compact 7
Battery	5200 mAh Li-ion
Connectivity	Wi-Fi 802.11 a/b/g/n
Camera	Optional 5 MP autofocus
Keyboard	Numeric or QWERTY
Touch Panel	Capacitive
Expansion Slot	MicroSD card slot up to 32 GB
Operating Temperature	-20 to 50 °C
Drop Resistance	1.8 m onto concrete
Display	3.5 inch QVGA

Summary

Your Guide Through Device Troubleshooting

Document Purpose and User Guidance

Explains the guide's aim to help users solve common technical malfunctions and save time.

Troubleshooting Flowchart

Resetting the Device

Resetting SkorpioX3/X4 and Falcon X3/X3+/X4 (Windows)

Details warm boot, cold boot, and clean boot procedures for Windows-based devices.

Resetting Skorpio X4, Falcon X4, JoyaTouch, DL-Axist (Android)

Covers configuration and factory reset methods for Android devices.

Resetting ELF and Lynx Devices

Resetting the ELF Device

Explains warm boot, cold boot, and clean boot procedures for the ELF device.

Resetting the Lynx Device

Details warm boot, cold boot, and clean boot procedures for the Lynx device.

Resetting Memor Devices

Resetting the MemorX3 Device

Covers warm boot, cold boot, and clean boot methods for the MemorX3.

Factory Reset for Memor1, Memor10, Memor20

Explains how to perform a factory reset on Memor1, Memor10, and Memor20 devices.

Hand Held Scanners Troubleshooting Flowchart

Resetting Gryphon, Quickscan, Touch, Heron Devices

Restore Custom and Factory Configuration for Gryphon, Quickscan, Touch, Heron

Guides on restoring custom and factory default settings for specific scanner models.

Resetting PowerScan Devices

Restore Custom Defaults for PowerScan 9100, 9300

Instructions for restoring custom default settings for PowerScan 9100 and 9300.

Restore Custom Defaults for PowerScan 9500

Details on restoring custom default settings for the PowerScan 9500.

Resetting Magellan Devices

Return Magellan Scanners to Factory Settings

Explains how to scan a barcode to reset Magellan scanners to factory default settings.