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To perform a warm boot, press and hold the following keys simultaneously.
To perform a cold boot, do the following steps:
To perform a clean boot, do the following steps:
Configuration reset sets the configuration of the device (all its settings) to a known status.
Brings the device to the default configuration, clearing all the user-customized settings.
To perform a warm boot, press and hold the following keys simultaneously:
To perform a cold boot, do the following steps:
To perform a warm boot, press and hold the following keys:
To perform a cold boot, do the following steps:
To perform a clean boot, do the following steps:
To perform a warm boot, press these keys simultaneously:
To perform a cold boot, press these keys simultaneously:
To perform a clean boot, follow these steps:
Brings the device to the default configuration, clearing all the user-customized settings.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Return the scanner to the default settings configured at the factory for the currently active interface.
To perform a warm boot, press and hold the following keys simultaneously.
To perform a cold boot, do the following steps:
To perform a clean boot, do the following steps:
Configuration reset sets the configuration of the device (all its settings) to a known status.
Brings the device to the default configuration, clearing all the user-customized settings.
To perform a warm boot, press and hold the following keys simultaneously:
To perform a cold boot, do the following steps:
To perform a warm boot, press and hold the following keys:
To perform a cold boot, do the following steps:
To perform a clean boot, do the following steps:
To perform a warm boot, press these keys simultaneously:
To perform a cold boot, press these keys simultaneously:
To perform a clean boot, follow these steps:
Brings the device to the default configuration, clearing all the user-customized settings.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Restore custom configuration saved in the scanner for the currently active interface.
Permanently cancel setup defined by configuration file and restore factory default.
Return the scanner to the default settings configured at the factory for the currently active interface.
This document serves as a comprehensive guide for basic troubleshooting and resetting various Datalogic devices, aiming to empower users to resolve common technical malfunctions independently and efficiently. It emphasizes saving time by avoiding unnecessary device deliveries to a repair center.
The primary function of this guide is to provide step-by-step instructions for diagnosing and resolving common issues across a range of Datalogic mobile computers and handheld scanners. It covers scenarios such as devices failing to turn on, inability to read barcodes, connectivity problems (Wi-Fi, PC transfer), and battery-related issues. The guide also details various reset procedures—Warm Boot, Cold Boot, Clean Boot, Configuration Reset, and Factory Reset—tailored to specific device models and operating systems (Windows and Android).
The guide is structured around a troubleshooting flowchart for both mobile computers and handheld scanners, making it easy for users to navigate and identify potential solutions based on the symptoms their device exhibits.
For Mobile Computers (SkorpioX3/X4, Falcon X3/X3+/X4, JoyaTouch, DL-Axist, Elf, Lynx, MemorX3, Memor1/10/20):
For Handheld Scanners (Gryphon, Quickscan, Touch, Heron, PowerScan 8300/8500/9100/9300/9500, Magellan):
Resetting Procedures:
The guide provides detailed instructions for various reset types, crucial for resolving software-related issues without losing data unnecessarily.
+ + ESC simultaneously.ESC + G simultaneously.SCAN and Reset buttons, insert the battery, and turn on the device.ESC + ENT + C simultaneously.ESC + 0 simultaneously after resetting. Confirm with Enter key.0 and Telephone End keys simultaneously before the splash screen appears. Confirm with Enter key or cancel with Blue + Telephone End.Esc and 0 keys until the Clean Boot confirmation shows up. Release keys, then enter 1 to proceed or 0 to cancel.Settings > Backup&reset > Factory data reset > Reset phone.Settings > System > Reset options > Erase all data (factory reset), then RESET PHONE.The guide implicitly suggests several maintenance actions through its troubleshooting steps:
General| RAM | 128 MB |
|---|---|
| Storage | 256 MB Flash |
| Operating Temperature | -10°C to 50°C |
| Storage Temperature | -20°C to 60°C |
| Humidity | 5% to 95% non-condensing |
| IP Rating | IP54 |
| Processor | 806 MHz |
| Operating System | Windows Embedded CE 6.0 |
| Connectivity | Bluetooth |
| Keypad | numeric |
| Scanner | 1D scanner |
| Expansion Slot | MicroSD |
