Decagon em50 - Troubleshooting Radio Connections

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Em50 Series 8 TROUBLESHOOTING

be the problem, try connecting to a second logger. If you can con-

nect, the problem is probably the ﬁrst logger. If you cannot connect

to the second logger either, the problem may be your cable. Try using

a spare Decagon Serial Cable Adapter or the USB cable if you are

having trouble connecting to a logger.

4. PROBLEM:

ECH20 Utility keeps reporting it lost the connection to my device.

SOLUTION:

This rarely happens for a direct connection. Please check or replace

your serial or USB cables. You can also increase the number of times

ECH20 Utility tries sending commands to the logger or DataStation.

Increase the Direct Connect Retries on the Communication tab of

the Preferences form.

Troubleshooting Radio Connections

5. PROBLEM:

ECH20 Utility tells me my radio modem is not responding.

SOLUTION:

Make sure your serial cable is securely attached to your computer

and your Rm-1. Your Rm-1 should have power and be turned on.

6. PROBLEM:

ECH20 Utility tells me it cannot connect to my radio logger when I

use an Rm-1.

SOLUTION:

Try one or more of the following to make sure there is a good radio

connection to your remote logger:

1. Make sure your DataStation and Em50R have the same Chan-

nel and Subchannel and that the DataStation is being contin-

uously powered.