Decagon em50 - Page 70

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8 TROUBLESHOOTING Em50 Series

Try pushing the reset button or initializing your Em50 if a reset

is not enough to get the logger measuring sensors again. Connect to

the logger and choose “Initialize Device...” from the Device Tools

sub-menu in the Actions menu. Initializing your Em50 erases any

stored data so you should download any data you want to keep be-

fore choosing this option.

12. PROBLEM:

My logger does not seem to be working correctly or reliably.

SOLUTION:

Try pressing the reset button on the logger. This resets the log-

ger ﬁrmware. You can also try connecting to the logger and testing

the integrity of the ﬁrmware. Choose Test Device Firmware from the

Device Tools menu of the Actions menu. Contact Decagon for help

reloading the ﬁrmware if ECH20 Utility reports the device ﬁrmware

is corrupt. If the ﬁrmware tests good and your logger is still not

working correctly, please contact Decagon for repair or replacement.