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Warning: Repairs must be carried out by
authorised persons only. Repairs carried
out by incompetent persons create a user
risk.
Owner’s responsibility
Do not damage the refrigerant circuit. Do not use electrical appliances inside the food storage compartments of
the appliance, unless they have been recommended by the manufacturer.
Since the following are not factory faults they are the owners responsibility:
• Damage to the exterior finish.
• Breakage of glass and other components.
• Replacement of light bulbs.
• Damage caused through improper use of the appliance.
• Damage caused by moving the appliance.
Symptom Check
The fridge is running
continuously or for a long time.
• The ambient room temperature may be high. This is quite normal.
• The refrigerator might have been plugged in recently or might have been
loaded with food. Cooling down of the refrigerator completely may last for a
couple of hours longer.
• Large amounts of hot food might have been put in the refrigerator recently.
Hot food causes longer running until the food has cooled down.
• Doors might have been opened frequently or left ajar for a long time. The
warm air that has entered into the refrigerator causes the refrigerator to run
for longer periods. Open the doors less frequently.
• The freezer or fridge compartment door might have been left ajar. Check
that the doors are tightly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the
refrigerator temperature to a warmer degree and wait until the temperature
is achieved.
• The door seal of the fridge or freezer may be soiled, worn out, broken or not
properly seated. Clean or replace the seal. A damaged/broken seal causes
the refrigerator to run for a longer period of time in order to maintain the
current temperature.
Humidity occurs on the outside
of the refrigerator or between
the doors.
•
!
When the humidity is less, condensation will disappear.
Bad odour inside the
refrigerator.
• The inside of the refrigerator must be cleaned. Clean the inside of the
refrigerator with a sponge, lukewarm water or carbonated water.
• Some containers or package materials might cause the smell. Use a
different container or different brand of packaging material.
Crispers are stuck.
• The food might be touching the ceiling of the drawer. Rearrange the food in
the drawer.
The door is not closing.
• Food packages may prevent the door's closing. Repack the packages that
are obstructing the door.
• The refrigerator is not completely level on the floor and rocks when slightly
moved. Adjust the elevation screws.
• The floor is not level or strong. Make sure that the floor is level and capable
of carrying the weight of the refrigerator.
DANGER! Always disconnect the plug
from the wall socket before any
maintenance or cleaning.
Service Centres: If you have followed the instructions and still have a problem, contact the nearest Defy
Service Centre. They will be able to advise you on any aspect of the product or send a qualified technician
to repair it.
9
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS. PLEASE CONSULT THE NEAREST
REGIONAL DEFY SERVICE CENTRE FOR DETAILS.
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