Quick Reference Guide- Dejavoo QD4
Credit Sale
1. From the main screen, enter in the sale amount and select “OK”.
2. The terminal might prompt for a p amount if enabled. If so, select p amount and
select “OK”.
3. Insert, swipe, tap, or start entering the card informaon on the terminal.
4. Other prompts might appear depending on the terminal’s configuraons. The terminal
might ask for the PIN#. Please note. You can press “OK” to bypass.
5. Wait for the terminal to process the transacon. The sales receipt will be printed out.
Void Sale
Use this feature to cancel a transacon that has not yet been seled.
1. From the main screen, tap the 3-line icon and choose “Void”.
2. The terminal will show you the most recent transacon, but you can select a transacon
by the transacon IDs or credit card numbers located on the receipt.
3. Choose the transacon you wish to void and tap on the “>” icon.
4. Wait for the terminal to process the void transacon. A receipt will be printed out.
Refund
Use this feature aer a transacon has already been seled and the funds were taken out of
the customer’s account.
1. From the main screen, tap the 3-line icon and choose “Refund”.
2. Terminal might prompt for the manager’s password.
3. Enter the refund amount and click “OK”.
4. Insert, swipe, tap, or start entering the customers card informaon on the terminal.
5. The terminal might ask for the customers PIN#. Please note. You can click “OK” to
bypass.
6. Wait for the terminal to process the refund. The terminal will print out a receipt for the
refund.
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