What to do if Dell ChengMing 3911 Tower does not power on?
If your Dell Desktop does not power on or boot into the operating system, performing a 'hard reset' by draining residual flea power is a common troubleshooting step.
What to do if Dell ChengMing 3911 Tower Desktop recovery image not found?
If your Dell Desktop has a Recovery Image not found, flash the latest BIOS version. If the problem persists, replace the system board.
What to do if Dell Desktop recovery image found but invalid?
If your Dell Desktop has a Recovery Image found but invalid, flash the latest BIOS version. If the problem persists, replace the system board.
How to fix TPM detection failure on Dell ChengMing 3911 Tower Desktop?
If your Dell Desktop experiences TPM detection failure, replace the system board or the TPM chip.
What to do if Dell ChengMing 3911 Tower Desktop has CPU failure?
If your Dell Desktop experiences a CPU failure, run the Intel CPU diagnostics tools. If the problem persists, replace the system board.
What to do if Dell Desktop has Unrecoverable SPI flash failure?
If your Dell Desktop experiences an Unrecoverable SPI flash failure, replace the system board.
What to do if Dell Desktop timeout waiting on ME to reply to HECI message?
If your Dell Desktop experiences Timeout waiting on ME to reply to HECI message, replace the system board.
What to do if Dell Desktop has Memory DIMM power rail failure?
If your Dell Desktop experiences a Memory DIMM power rail failure, replace the system board.
What to do if there is CPU failure on Dell ChengMing 3911 Tower?
If the Dell Desktop experiences a CPU failure, first run the Intel CPU diagnostics tools. If the problem continues, consider replacing the system board.
What to do if no memory/RAM detected on Dell ChengMing 3911 Tower?
If your Dell Desktop is not detecting memory or RAM, first ensure that the memory module is correctly installed. If the issue persists, you may need to replace the memory module.
General| Storage | Up to 2TB HDD + 1TB SSD |
|---|---|
| Storage (Base) | 1TB HDD |
| Expansion Slots | 1 x PCIe x16, 2 x PCIe x1 |
| Chipset | Intel B660 |
| CPU | Up to 12th Gen Intel Core i9 |
| Processor | Up to 12th Gen Intel Core i9 |
| Memory | Up to 64GB DDR4 |
| Memory (Base) | 4GB DDR4 |
| Graphics | Intel UHD Graphics 770 |
| Graphics (Discrete) | NVIDIA GeForce GT 1030 |
| Graphics (Base) | Intel UHD Graphics 770 |
| Operating System | Windows 11 Pro |
| Operating System (Base) | Windows 11 Home |
| Ports (Front) | 2 x USB 3.2 Gen 1, 1x Headphone/Microphone combo |
| Ports (Rear) | 4 x USB 2.0, 2 x USB 3.2 Gen 1, 1 x HDMI |
| Ports | 2 x USB 2.0, 2 x USB 3.2 Gen 1 (Front); 4 x USB 2.0, 2 x USB 3.2 Gen 1, 1 x HDMI, 1 x Ethernet (Rear) |
| Power Supply | 260W |
| Power Supply (Base) | 260W |
| Optical Drive | Optional DVD+/-RW |
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