What to do if pressing the tail button twice does not capture screenshot on my Dell Laptop?
If pressing the tail button twice does not capture a screenshot, it may be because the Active Pen is not paired with your computer or the Windows update KB2968599 is not installed. To resolve this, install the latest Bluetooth driver on your computer and install the Windows update KB2968599 from the Microsoft website.
Why am I unable to pair the Active Pen with my Dell Laptop?
If you are unable to pair the Active Pen with your computer, it may be because the device you are trying to pair with is not supported or the Bluetooth driver on your computer is not the latest. The Active Pen works only with Inspiron 7306 2-in-1 Black computers. Try to install the latest Bluetooth driver on your computer.
How to fix the 'Not Connected' status of Active Pen on my Dell Inspiron 7306 2-in-1?
If the Bluetooth device list displays the Active Pen as 'Not Connected', it means that the Active Pen is not paired with your computer correctly. To fix this, install the latest Bluetooth driver on your computer. Remove the Active Pen from the list of available Bluetooth devices and pair it again.
What to do if pressing the tail button once does not open the required application on my Dell Laptop?
If pressing the tail button once does not open the required application, it may be that the application is not installed or the Active Pen is not paired with your computer. Make sure the application is installed on your computer and that the Active Pen is paired with your computer.
Why default functions of the barrel button do not work on my Dell Inspiron 7306 2-in-1 Laptop?
If the default functions of the barrel button do not work, it might be because the functions are not supported by the application you are using. Test the barrel button functionality using Microsoft OneNote or any other application that supports these features.
General| Storage | 256GB, 512GB, or 1TB M.2 PCIe NVMe SSD |
|---|---|
| Graphics | Intel Iris Xe Graphics |
| Webcam | 720p at 30 fps HD camera |
| Audio | Stereo speakers with Waves MaxxAudio Pro |
| Processor | 11th Gen Intel Core i5-1135G7 |
| Display | 13.3-inch FHD (1920 x 1080) Touchscreen |
| RAM | 8GB LPDDR4x |
| Operating System | Windows 10 Home or Pro |
| Battery | 4-Cell, 53 WHr, Integrated |
| Wireless | Intel Wi-Fi 6 2x2 (Gig+) and Bluetooth 5.1 |
| Ports | 1 x USB 3.2 Gen 1 |
Details the microSD-card slot, headset port, and USB port on the right side.
Details the power/battery light, HDMI port, and Thunderbolt 4 port on the left side.
Describes the pen garage, touchpad, and power button with fingerprint reader.
Details the main camera, microphones, and privacy shutter.
Explains infrared emitters for motion tracking and camera status indicator.
Details the left and right speakers and the service tag label.
Illustrates the different modes like Notebook, Tablet, Stand, and Tent.
Details components like tail button, status light, pogo pins, barrel button, and tip.
Steps for pairing the pen with new or existing computers.
Covers reconnecting Bluetooth, charging the pen, and checking battery status.
Explains how to draw with the pen tip.
How to use the barrel button to right-click.
How to use the pen to select content on the screen.
How to use the tail button to erase content.
Customizing tail button actions (single-click, double-click, hold).
Technical specifications of the Dell Chargeable Active Pen.
Common problems and solutions for the Active Pen.
Physical dimensions and weight of the laptop.
Details about the CPU options for the laptop.
Information on the motherboard chipset and supported OS.
Specifications for RAM configuration.
List and description of all external connectivity ports.
Details about internal expansion slots like M.2.
Specifications for the Wi-Fi and Bluetooth module.
Specifications for the audio system.
Information on storage drive options and configurations.
Details on the optional Intel Optane storage solution.
Supported media card types and slot information.
Details and layout of the keyboard.
Details about the built-in camera system.
Specifications and gestures for the touchpad.
Specifications of the AC power adapter.
Specifications of the internal battery.
Technical specifications of the laptop display.
Specifications of the fingerprint sensor.
Specifications of the integrated graphics unit.
Environmental conditions for operation and storage.
Lists shortcuts for multimedia control using F1-F10 keys.
Lists shortcuts using the Fn key combined with other keys.
Information on online resources for product support and information.
Information on how to reach Dell for support and service.
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