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General| Graphics | AMD Radeon Graphics |
|---|---|
| Operating System | Windows 11 Home |
| Battery | 4-cell 54Whr |
| Ports | HDMI 1.4 |
| Wireless | Wi-Fi 6 (802.11ax), Bluetooth 5.2 |
| Display | 14.0-inch FHD+ (1920 x 1200) Truelife Touch Narrow Border WVA Display |
| RAM | 8GB or 16GB DDR4 |
Essential preparation steps before performing internal computer maintenance.
Information regarding government requirements for radio wave exposure.
Procedure to enter service mode for safe component servicing.
Critical safety warnings and precautions for working with the computer.
Methods and importance of preventing damage from static electricity.
Components and usage of the ESD field service kit for protection.
Guidelines for safely packaging and transporting ESD-sensitive parts.
List of necessary tools for performing component removal and installation.
Detailed reference of screws used for various components and their specifications.
Visual identification and labeling of the computer's main internal parts.
Step-by-step guide to safely detach and remove the computer's bottom cover.
Step-by-step guide to correctly reattach and secure the computer's bottom cover.
Critical safety measures and handling advice for Lithium-ion batteries.
Procedure for safely disconnecting and removing the system's internal battery.
Procedure for correctly connecting and installing the system's internal battery.
Instructions for safely removing the coin-cell battery.
Instructions for correctly installing the coin-cell battery.
Steps to safely remove the computer's memory modules (RAM).
Steps to correctly install the computer's memory modules (RAM).
Procedure for safely removing the internal wireless communication card.
Procedure for correctly installing the internal wireless communication card.
Instructions for removing the M.2 2230 form factor solid-state drive.
Instructions for installing the M.2 2230 form factor solid-state drive.
Instructions for removing the M.2 2280 form factor solid-state drive.
Instructions for installing the M.2 2280 form factor solid-state drive.
Procedure for safely removing the internal speaker components.
Procedure for correctly installing the internal speaker components.
Procedure for safely removing the CPU heat sink and fan assembly.
Procedure for correctly installing the CPU heat sink and fan assembly.
Step-by-step guide to safely detach and remove the computer's display unit.
Step-by-step guide to correctly reattach and secure the computer's display unit.
Procedure for safely removing the computer's cooling fan.
Procedure for correctly installing the computer's cooling fan.
Procedure for safely removing the input/output (I/O) board.
Procedure for correctly installing the input/output (I/O) board.
Procedure for removing the power button assembly (standard configuration).
Procedure for installing the power button assembly (standard configuration).
Procedure for removing the power button with fingerprint reader assembly.
Procedure for installing the power button with fingerprint reader assembly.
Detailed instructions for safely removing the computer's main system board.
Detailed instructions for correctly installing the computer's main system board.
Procedure for safely removing the palm-rest and keyboard assembly unit.
Procedure for correctly installing the palm-rest and keyboard assembly unit.
Guidance on downloading and installing necessary drivers and software for the system.
Steps to access and navigate the computer's BIOS/UEFI setup utility.
Key commands for navigation and accessing the one-time boot menu.
Description of various configurable settings available in the System Setup menus.
Information and procedures for setting, managing, and clearing system passwords.
Steps to reset BIOS settings to default by clearing the CMOS.
Methods and instructions for updating the system's BIOS firmware.
Safety and replacement guidelines for swollen Lithium-ion batteries.
Explanation of system status indicators and diagnostic light codes.
Using Dell's integrated diagnostic tool for hardware troubleshooting.
Utilizing built-in self-tests for evaluating system board and display performance.
Procedures for recovering the operating system using Dell SupportAssist OS Recovery.
Troubleshooting steps involving power cycling and draining residual power.
Accessing online and in-app resources for product information and support.
Information on how to reach Dell technical support and customer service.
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