Dell P2418HZ User Manual

68 | Troubleshooting
Product-specific problems
Specific
Symptoms
Possible Solutions
Screen image is too
small
∞
Check the Aspect Ratio setting in the Display settings OSD.
∞
Reset the monitor to Factory Settings (Factory Reset) .
Cannot adjust the
monitor with the
buttons on the side
panel
∞
Turn off the monitor, unplug the power cord, plug it back, and then
turn on the monitor.
∞
Check if the OSD menu is locked. If yes, press and hold the button
above the power button for 6 seconds to unlock. (For more
information, see Lock).
No input signal when
user controls are
pressed
∞
Check the signal source. Ensure the computer is not in standby
or sleep mode by moving the mouse or pressing any key on the
keyboard.
∞
Check if the video cable is plugged in properly. Disconnect and
reconnect the video cable if necessary.
∞
Reset the computer or video player.
The picture does not
fill the entire screen
∞
Due to different video formats (aspect ratio) of DVDs, the monitor
may display in full screen.
∞
Run the built-in diagnostics.

Dell P2418HZ Specifications

General

Screen Size	23.8 inches
Resolution	1920 x 1080 (Full HD)
Panel Type	IPS
Refresh Rate	60 Hz
Aspect Ratio	16:9
Brightness	250 cd/m²
Contrast Ratio	1000:1
Built-in Webcam	Yes
Built-in Microphone	Yes
Color Support	16.7 million colors
VESA Mount	100 x 100 mm
Response Time	6 ms (gray-to-gray)
Connectivity	HDMI, DisplayPort, USB 3.0
Viewing Angle	178° (H) / 178° (V)
Built-in Speakers	Yes