How to fix no wireless connection on Dell Desktop?
If your Dell Desktop has no wireless connection, check if the wireless radio is turned on. Try moving closer to the wireless access point. If using a private network, reset the wireless router; if using a public network, open the browser to view the landing page.
Why is my Dell XPS 18 Tablet battery not charging?
If your Dell Tablet is not charging, ensure you're using the provided power adapter and cable. Check that the power outlet is functional by unplugging the adapter and verifying the outlet. Also, make sure the adapter is securely connected. If the light on the adapter isn't on, try another outlet or replace the adapter. The ambient temperature should be between 0°C and 35°C. If the battery or adapter is damaged, contact Dell or the manufacturer for replacement.
What to do if my Dell Tablet does not turn on?
If your Dell Tablet doesn't turn on, connect it to a power source using the power adapter, as the battery may be completely discharged. If that doesn't work, your computer might be in an unresponsive state; press and hold the power button for 11 seconds to perform a hard shut-down, then press the power button again to turn it back on. If the computer is in shipping mode, plug the power adapter into the wall outlet and then into the computer, then press the power button.
What to do if Dell Desktop is not responding?
If your Dell Desktop is not responding, reboot the computer. If that doesn't work, refresh the computer.
How to force shutdown Dell Desktop?
If your Dell Desktop won't turn off, press and hold the Power and Sleep/Wake button for 11 seconds to perform a hard shutdown.
What to do if my Dell Tablet is not responding or behaving unexpectedly?
If your Dell Tablet is not responding, try rebooting it. You can also try to refresh or reset your computer.
Why is software or a feature not working as expected on my Dell XPS 18 Tablet?
If a software or feature on your Dell Tablet isn't working as expected, it could be in an unresponsive state. Restart your computer, as software updates may have been downloaded in the background.
How to fix a Dell XPS 18 Tablet touchscreen that responds slowly?
If your Dell Tablet touchscreen responds slowly or improperly, start by cleaning the display. You can also adjust display settings in Windows Desktop via Control Panel, Appearance and Personalization, and then Display.
Why is the touchscreen on my Dell Desktop responding slowly?
If your Dell Desktop touchscreen responds slowly or improperly, gently wipe the display with a clean, dry cloth. Also, remove any protective covers from the touchscreen.
What to do if there is no wireless connection on my Dell XPS 18 Tablet?
If your Dell Tablet has no wireless connection, first check if the wireless radio is on. If that doesn't work, move closer to the wireless access point. If you are using a private network, reset the wireless router. If using a public network, open the browser to view the landing page and follow the instructions. You can also try another wireless connection.
Steps to connect the power adapter and charge the battery.
Procedure to power on the computer for the first time.
Instructions to turn Wi-Fi on or off via PC settings.
Steps to connect the computer to a wireless network.
How display orientation changes with computer position.
Overview of the Start screen with Live Tiles and app shortcuts.
Overview of the powered stand's physical components and functionality.
Instructions on how to connect the power adapter to the stand.
Steps to connect the computer to the powered stand.
Steps to disconnect the computer from the powered stand.
Restores Windows to factory settings without deleting personal files.
Returns Windows to factory settings, removing all data.
Troubleshooting steps for battery not charging issues.
Solutions for computer not turning on or responding unexpectedly.
General| Full HD | Yes |
|---|---|
| Display diagonal | 18.4 \ |
| Touch technology | Multi-touch |
| Display brightness | 350 cd/m² |
| Native aspect ratio | 16:9 |
| Bus type | DMI |
| Stepping | L1 |
| Tjunction | 105 °C |
| Processor code | SR0XG |
| Processor cache | 4 MB |
| Processor cores | 2 |
| Processor model | i7-3537U |
| System bus rate | 5 GT/s |
| Processor family | Intel® Core™ i7 |
| Processor series | Intel Core i7-3500 Mobile series |
| Processor socket | BGA 1023 |
| Processor threads | 4 |
| Processor codename | Ivy Bridge |
| Processor frequency | 2 GHz |
| Processor cache type | Smart Cache |
| Processor lithography | 22 nm |
| Processor manufacturer | Intel |
| Processor front side bus | - MHz |
| PCI Express slots version | 2.0 |
| Processor boost frequency | 3.1 GHz |
| Processor operating modes | 64-bit |
| ECC supported by processor | No |
| PCI Express configurations | 1x8, 1x16, 2x4, 2x8 |
| Thermal Design Power (TDP) | 17 W |
| CPU multiplier (bus/core ratio) | 20 |
| Maximum number of PCI Express lanes | 16 |
| Memory types supported by processor | DDR3-SDRAM, DDR3L-SDRAM |
| Memory channels supported by processor | Dual |
| Memory clock speeds supported by processor | 1333, 1600 MHz |
| Memory bandwidth supported by processor (max) | 25.6 GB/s |
| Maximum internal memory supported by processor | 32 GB |
| Product type | All-in-One PC |
| Motherboard chipset | Intel HM77 Express |
| Memory slots | 1 |
| Internal memory | 8 GB |
| Memory slots type | SO-DIMM |
| Memory clock speed | 1600 MHz |
| Internal memory type | DDR3L-SDRAM |
| Memory layout (slots x size) | 1 x 8 GB |
| HDD speed | 5400 RPM |
| HDD interface | SATA |
| Storage media | Hybrid-HDD |
| Total storage capacity | 532 GB |
| Compatible memory cards | Memory Stick (MS), MMC, MS PRO, SD, SDHC, SDXC, xD |
| Battery capacity | 69 Wh |
| Storage drive interface | Serial ATA |
| AC adapter output current | 3.34 A |
| Intel® Virtualization Technology (Intel® VT) | VT-d, VT-x |
| On-board graphics card ID | 0x166 |
| Discrete graphics card model | - |
| On-board graphics card model | Intel® HD Graphics 4000 |
| On-board graphics card family | Intel® HD Graphics |
| On-board graphics card base frequency | 350 MHz |
| On-board graphics card dynamic frequency (max) | 1200 MHz |
| Number of displays supported (on-board graphics) | 3 |
| Audio system | Waves MaxxAudio Pro |
| RMS rated power | 2 W |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 4.0 |
| Top Wi-Fi standard | Wi-Fi 4 (802.11n) |
| USB 2.0 ports quantity | 0 |
| Operating system installed | Windows 8.1 |
| Processor ARK ID | 72054 |
| Processor package size | 31 x 24 (BGA1023) mm |
| Supported instruction sets | AVX |
| Intel Identity Protection Technology version | 1.00 |
| Product color | Black |
| Total megapixels | - MP |
| Camera resolution | 1280 x 720 pixels |
| AC adapter power | 65 W |
| AC adapter output voltage | 19.5 V |
| Operating altitude | -15.2 - 3048 m |
| Storage temperature (T-T) | -40 - 65 °C |
| Operating temperature (T-T) | 0 - 35 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Sustainability certificates | EPEAT Gold, ENERGY STAR |
Weight and Dimensions| Depth (with stand) | 283.7 mm |
|---|---|
| Width (with stand) | 463.6 mm |
| Height (with stand) | 17.7 mm |
| Weight (with stand) | 2200 g |
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