35
general problems
problem possible causes remedy
Detergent residue is left in
the dispenser at the end of
the programme.
The detergent dispenser was
still damp when detergent
was added.
Make sure the dispenser is dry
before adding detergent.
The detergent dispenser lid
cannot be closed properly.
Clogged detergent residue is
blocking the catch.
Clean the catch.
Knocking noise in the wash
cabinet.
A spray arm is knocking
against an item in a basket.
Interrupt the programme, and
rearrange the items which are
obstructing the spray arm. See the
section “Loading the Dishwasher”.
Smearing appears on
glassware and cutlery.
The rinse aid dosage is set
too high.
Adjust the dial of the rinse aid
dispenser to a lower setting.
Dishes, cutlery and glasses
are not dry.
The amount of rinse aid
may be insufficient, or the
rinse aid reservoir is almost
empty.
Replenish the reservoir, adjust the
rinse aid dispenser dial to a higher
setting or change the brand of
rinse aid.
Crockery was taken out of
the dishwasher too soon.
Leave the crockery in the
dishwasher until you hear an
audible sound.
White residue is visible
on cutlery and crockery,
clouding occurs on
glassware; film can be wiped
off.
Not enough rinse aid was
used.
Replenish the reservoir, adjust the
rinse aid dispenser dial to a higher
setting or change the brand of
rinse aid.
There is not enough salt in
the salt reservoir.
Fill the salt reservoir.
The salt reservoir cap
has not been screwed on
correctly.
Ensure that it is screwed back on
correctly.
Unsuitable detergent has
been used.
Change your detergent. Use a
dishwasher standard powder
detergent.
The salt consumption setting
is too low.
Select a higher salt consumption
setting.
Glassware is dull and
discoloured; film cannot be
wiped off.
The glassware is not
dishwasher proof. The
surfaces are affected.
Wash the non-dishwasher proof
glassware by hand.
Tea or lipstick stains
have not been completely
removed.
The wash temperature of the
selected programme was
too low.
Select a programme with a higher
wash temperature.
The bleaching effect of the
detergent used is too low.
Change your detergent.
Forgot to pre-rinse or
remove the stains with a
napkin prior to washing.
Pre-rinse or remove the stains with
a napkin prior to washing.
DDWTT17-TTS19_IB_2L_190619_grace.indb 35 19/6/2019 4:58 PM
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