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Denon AH-C830NCW User Manual

Denon AH-C830NCW
42 pages
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AH-C830NCW
True Wireless In-Ear Headphones with Active Noise Cancelling
Owner’s Manual
Contents Preparation Connections Operation Troubleshooting Appendix
1

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Denon AH-C830NCW Specifications

General IconGeneral
Driver TypeDynamic
Driver Size11mm
Frequency Response20 Hz - 20 kHz
Impedance16 ohms
Bluetooth Version5.0
Charging Case Battery LifeUp to 24 hours
Water ResistanceIPX4
Voice Assistant SupportYes
MicrophoneYes
ColorBlack, White
Wireless ChargingNo
Noise CancellationYes
Charging Time2 hours
Quick ChargeYes, 10 minutes charging for 1 hour playback
Battery LifeUp to 6 hours

Summary

Preparation

Unpacking

Check that all items like Quick Start Guide, Safety Instructions, USB cable, and Eartips are present before using the device.

Part names and functions

Identifies the parts of the earphones, including touch sensor, L/R indicators, eartip, and charging port.

Charging case

Details the charging port, multi-function button, lid, charging units, and status LED of the charging case.

List of operation methods

Explains main operation methods for music control, call operation, voice assistant, sound mode setting, and pairing.

Charge/Power

Instructions for charging the earphones and case, including initial steps before charging.

Charging the charging case

Details how to connect the charging case to a power source and explains the status LED indicators for charging.

Charging the earphones

Explains how to insert earphones into the charging case to charge them, noting status LED indications.

Checking the remaining battery power of the charging case

Describes how to check the charging case battery level using the status LED and multi-function button.

Powering on the earphones

Explains how to turn on the earphones by opening the charging case lid and initiating Bluetooth connection.

Powering off the earphones

Details how to turn off the earphones by closing the charging case lid, which also starts charging.

Wearing

Wearing the earphones

Provides instructions on how to correctly wear the earphones in your left and right ears.

Replacing the ear tips

Guides on how to remove and attach ear tips for a proper fit and secure charging.

Connections

Bluetooth operation

Overview of wirelessly connecting the earphones to a Bluetooth device for music playback.

Pairing

Explains the initial registration process to connect earphones to a Bluetooth device.

Connecting to the earphones for the first time

Step-by-step guide for initial Bluetooth pairing and connection to a device.

Pairing with other Bluetooth devices

Instructions on how to manually pair the earphones with additional Bluetooth devices.

Changing the Bluetooth device connected to the earphones

Procedure to disconnect from one Bluetooth device and connect to another.

Operation

Listening to music using a Bluetooth connection

Details how to play and control music playback via a Bluetooth connection using earphone controls.

Playing in one earphone only

Instructions for using a single earphone for playback, with automatic monaural sound conversion.

Setting the noise cancelling mode or the ambient sound mix mode

Guides on switching between noise cancelling, ambient sound mix, and normal modes via the left earphone touch sensor.

Conducting phone calls

Instructions on managing phone calls, including making, answering, and ending calls.

Ignoring an incoming call

How to reject an incoming call by tapping and holding the earphone touch sensor.

Switching the mic on/off (mute)

Instructions for muting or unmuting the microphone during a call via the earphone touch sensor.

Using the call waiting function

Explains how to manage multiple calls, switching between current and held calls.

Using the voice assistant function (Siri/Google Assistant)

Guides on activating and deactivating voice assistants like Siri or Google Assistant using the earphone touch sensor.

Information

Provides technical information on Bluetooth profiles (A2DP, AVRCP, HSP, HFP) required for audio and calls.

Troubleshooting

Troubleshooting

General checks and initial steps for resolving common issues with the earphones and charging case.

Power does not turn on

Troubleshooting steps for when the earphones or charging case fail to power on.

The earphones/charging case cannot be charged

Steps to resolve issues where the earphones or charging case are not charging correctly.

Cannot play media using Bluetooth

Solutions for Bluetooth connection failures and no sound output during media playback.

No sound comes out

Troubleshooting steps for when no audio is heard from the earphones, checking pairing and volume.

Cannot hear sound from one earphone

Steps to resolve issues where sound is only heard from one earphone, often battery or pairing related.

Sound is distorted, noisy, or cuts in and out

Solutions for audio quality issues like distortion, noise, or intermittent sound.

Cannot make a phone call

Troubleshooting for issues related to making or receiving phone calls, including hearing the caller or being heard.

Resetting factory settings

Instructions on how to reset the earphones to factory default settings to resolve persistent issues.

Appendix

Precautions for Use

Important safety and usage guidelines, compatibility notes, and Bluetooth range considerations.

Disposal of these earphones

Information on recycling and proper disposal of the earphones and their rechargeable batteries.

Trademark information

Details regarding Bluetooth® trademarks and their ownership by Bluetooth SIG, Inc. and D&M Holdings Inc.

Specifications

Technical specifications for the earphone and Bluetooth sections, including drive units, frequency, standards, and battery life.

General

Provides general specifications like operating temperature range, charging input rating, power supply, and weight.

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