Denon GLOBE CRUISER AH-NCW500 User Manual (English)

Questions and Answers:

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Linda MooreJul 26, 2025
What to do if I cannot establish a Bluetooth connection with my Denon Headphones?
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  ryanrodriguezJul 26, 2025
  If you're having trouble establishing a Bluetooth connection with your Denon Headphones, first ensure that the headphone's Bluetooth function is turned on. Also, confirm that the Bluetooth device you're trying to connect to is turned on, its Bluetooth function is activated, and it's not in sleep mode. If the headphones and Bluetooth device are connected using the audio cable, disconnect the cable, as this will automatically turn off the headphone's Bluetooth function. If problems persist, try pairing the devices again.
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Lance Brown DDSAug 3, 2025
What to do if the Bluetooth function will not turn on in my Denon GLOBE CRUISER AH-NCW500?
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  pittmanbrendaAug 3, 2025
  If the Bluetooth function on your Denon Headphone will not turn on, charge the battery by connecting the headphones to a computer using the included USB cable.
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Jose DavisAug 10, 2025
What to do if I cannot hear the caller's voice on my Denon Headphones during a phone call?
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  thomasdavilaAug 10, 2025
  If you cannot hear the caller's voice through your Denon Headphones, first ensure that the headphone's Bluetooth function is turned on and that the connected Bluetooth device is activated. If you were listening to music, press the call button to switch to call mode. Also, select the HSP or HFP profile on the transmitting Bluetooth device, and make sure that calls using the headphones are enabled on the connected Bluetooth device. Finally, increase the call volume level on both the headphones and the connected Bluetooth-compatible mobile phone.
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Andrew MartinAug 17, 2025
How to fix Denon Headphones when connected Bluetooth device cannot be operated using headphone controls?
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  Denise JimenezAug 18, 2025
  If you cannot operate a connected Bluetooth device using your Denon Headphone controls, disconnect the audio cable if it's connected, as this disables the Bluetooth function. If the issue persists, reset the headphones by inserting a paperclip or similar object into the hole behind the ear pad and pressing the reset button inside or by removing the ear pad and then using a paperclip or similar object to press the reset button.