FAQ
Q1: When the camera is connected to the computer and is not
recognized, how to check whether the driver has been
installed?
A1: Please follow the steps below to check.
Right-click on My Computer → Select Properties → Select Device
Manager → Confirm DEPSTECH Webcam exists in Camera →
Confirm whether there is "Microphone (Depstech webcam MIC)"
in "Audio Input and Output".
Q2: Why is there no obvious brightness change on the screen
when the remote control adjusts the brightness parameters?
A2: When the environment is too dark and the ambient brightness is
lower than the minimum threshold of brightness adjustment, there
is no obvious change in brightness adjustment. When the ambient
light is sufficient, the brightness of the screen itself reaches the
threshold, and the brightened screen will not change significantly,
which is a normal phenomenon.
Q3: Why does the color of the camera picture fluctuate between
warm and cool colors?
A3: The camera adopts automatic white balance. When the brightness
of the picture changes, the white balance of the camera will be
adjusted adaptively.
Q4: What should I do when the camera suddenly fails to focus or
is on the wrong subject?
A4: The focus point of the camera is in the center of the screen. When
it is not in focus, try to move the focus subject several times. If it is
still not in focus, you can unplug and plug the USB cable, and turn
on the camera again.
- 07 -
EN
• Please keep away from fire, humidity, liquid, strong acid and
alkali environment, the temperature does not exceed -50
degrees Fahrenheit to 158 degrees Fahrenheit (-10°C ~ 70°C).
• The use of this device by children needs to be carried out
under the guidance of an adult.
• These actions help extend equipment life and improve
equipment safety.
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