Deteck Edge DT800 - User Manual

2
INTRODUCTION
Thank you for choosing our product. The Edge DT800
Money Counter is the perfect solution for a fast,
accurate and reliable mixed-denomination & multi-
currency note value counter. We recommend reading
thoroughly all the information stipulated in this
manual in order to make the best use of this product.
PLEASE TAKE NOTICE Should the equipment be altered
in any way or used in a manner for which it was not in-
tended at the time of delivery, the supplier of the equip-
ment accepts no responsibility for injury or damage to
personnel or equipment. If the conditions for use of the
equipment are changed, the supplier must be contac-
ted or the declaration of conformity will be invalidated.
All support provided from our North
American 24/7 Support Team
1-332-228-1098
upport@deteckusa.com

Summary

IMPORTANT SAFETY INSTRUCTIONS

General Warnings

Cautions for Safe Handling

OVERVIEW OF THE PRODUCT

Machine Components Identification

Main Display Interface

Front Panel Control Buttons

Counterfeit Detection Features

Lists and explains various counterfeit detection methods used by the machine.

TECHNICAL PARAMETERS

Performance Specifications

Power and Environmental Requirements

OPERATION

Counting Modes Explained

Explains the different counting modes: CNT, SDC, and MDC.

Performing a Counting Operation

Printing and Error Handling

Instructions for printing results and troubleshooting miscounting errors.

Thickness Adjustment for Feeding

Details how to adjust the thickness wheel for proper note feeding.

Removing Jammed Notes

Instructions for safely removing jammed notes from the machine.

SERVICE MENU

Accessing and Navigating Service Menu

Detection Sensitivity Adjustments

CIS Sensor Calibration Procedure

Step-by-step guide to calibrate the CIS sensor.

System Configuration Options

MAINTENANCE AND TROUBLESHOOTING

Routine Cleaning Procedures

Self-Check Error Notifications

Lists and explains common self-check error notifications from sensors.

Error Code Troubleshooting Guide

Detailed table of error codes, causes, and solutions.

Additional Error Code Reference

Further error codes, possible causes, and recommended solutions.

Specific Error Code Solutions

Details error codes for reject pocket, solenoid, and motor issues.

Overview

1. Function Description
2. Counterfeit Detection Functions
3. Important Technical Specifications
4. Usage Features
5. Maintenance Features

The Edge DT800 Money Counter is a sophisticated device designed for fast, accurate, and reliable mixed-denomination and multi-currency note value counting. It is equipped with advanced counterfeit detection functions and various operational modes to suit different counting needs.

Function Description:

The primary function of the Edge DT800 is to count banknotes, providing both the total quantity of notes (PCS) and their total monetary value. It supports mixed-denomination counting (MDC mode), single-denomination counting (SDC mode), and simple quantity counting (CNT mode). The device can handle multiple currencies, including USD, EUR, CAD, GBP, and MXN.

Key features include:

• Mixed Denomination Count (MDC Mode): Counts mixed denomination notes and provides a detailed report of the total value and quantity per denomination.
• Single Denomination Count (SDC Mode): Counts notes of a single denomination, using the first note as a benchmark and rejecting others.
• Count Mode (CNT Mode): Counts the quantity of notes without denomination recognition or advanced detection, suitable for currencies not programmed into the machine or for notes in poor condition.
• Batch Function: Allows users to create stacks of a specified number of notes. When enabled, a default batch of 200 notes is set, which can be adjusted.
• Add Function: Enables continuous counting, adding new stacks of notes to the previous total without resetting the count. This can be used in conjunction with the batch function.
• Sort Function: Sorts notes by face (same side) or orientation (same direction and side), automatically sending non-conforming notes to the reject pocket.
• Report Function: Provides a detailed counting report, including amount and value per denomination, total quantity, serial numbers (on second press), and error reports (on third press).
• Speed Adjustment: Users can adjust counting speed levels, with lower speeds generally offering more accurate detection.
• Thickness Wheel Adjustment: A physical wheel on top of the machine allows for adjusting the note feeding gap, crucial for smooth operation and preventing errors like double bills or chain feeding, especially when counting notes of varying fitness (new, used, polymer, paper).

Counterfeit Detection Functions:

The Edge DT800 incorporates multiple detection technologies to ensure the authenticity of banknotes:

• Infrared Light (IR): Detects invisible marks in ink that reflect or absorb IR light.
• Ultraviolet Light (UV): Checks for security markings that glow under UV light.
• Magnetic Ink (MG): Detects iron oxide present in real money ink.
• Metallic Thread (MT): Identifies security threads woven into banknotes.
• Double Dimension (DD): Measures note size (length and width) to detect discrepancies.
• Double Bill (DB): Detects two notes stuck together based on thickness.
• Image Detection (ID): Utilizes CIS sensors to detect note authenticity, read denominations, and capture serial numbers.

Important Technical Specifications:

• Dimensions (W x D x H): 11x10x13 inches (28x26x32 cm)
• Package Dimensions (W x D x H): 14x12x17 inches (36x31x42 cm)
• Net Weight: Approx. 16.5 lbs / 7.5 Kg
• Gross Weight: Approx. 21 lbs / 9.5 Kg
• Counting Speed:
  • 800/1000 notes/min (MDC, SDC, and CNT modes)
  • 1200 notes/min (CNT mode only)
• Display: LCD (TFT) 3.5 inches
• Size of Countable Notes:
  • Maximum: 185x90 mm
  • Minimum: 110x60 mm
  • Thickness: 0.08~0.12 mm
• Available Currencies: USD, EUR, CAD, GBP, MXN
• Feed System: Roller Friction System (Front Loading)
• Hopper Capacity: Approx. 500 notes
• Stacker Capacity: 200 notes
• Reject Stacker Capacity: Approx. 50 notes (Adjustable from 25~100 notes)
• Power Supply: AC 100~240V ±10% 50/60 Hz
• Power Consumption:
  • Idle: 0.2A (100~240 VAC) 120 W
  • Maximum: 1.8A (100~240 VAC)
• Operating Temperature: Ambient 32°F - 104°F (0°C - 35°C)
• Usage Environment Temperature: ~14°F - 140°F (~10°C - 60°C)
• Humidity: 20%~90% (no condensation)
• Printer Interface: RS-232C
• USB Interface: USB2.0, USB3.0
• Ethernet Port: Available for connectivity.

Usage Features:

• Installation: Requires placement on a solid, flat surface. Connects to a grounded wall outlet.
• Operation Modes: Easily switch between CNT, SDC, and MDC modes using the MODE button.
• Currency Selection: Select desired counting currency using the CUR button and arrow keys.
• Batch by Value (Additional Feature): Create stacks of notes by a specific value.
• Manual Counting: Option to switch from automatic to manual counting by holding the Start button.
• Error Messages: The device provides error codes (e.g., CE01-CE09 for sensor problems, E1-E30 for other issues) and corresponding solutions to troubleshoot operational issues.
• Service Menu: Accessible via a password, allowing adjustment of settings like UV/MG/IR/DD/DB sensitivity, stacker/reject capacity, printer baud rate, backlight time, and beeper setup. It also includes CIS calibration, time/date settings, version display, factory reset, and logo update functions.
• CIS Calibration: A procedure to adjust the CIS sensor, often needed for IMAGE or IR ERRORs, involving placing a white plastic strip in the machine and following on-screen instructions.
• Logo Update: Allows updating the machine's logo via a USB key.

Maintenance Features:

• Daily Routine:
  • Turn off the machine when not in use.
  • Remove dust from the hopper and stacker areas with a clean, dry cloth or brush.
• Weekly Routine:
  • Turn off and unplug the machine.
  • Open the back cover.
  • Use an air duster and brush to clean note passages.
  • Inspect and clean CIS sensors with a cloth slightly soaked in alcohol if ink residues are present.
• Removing Jammed Notes:
  • Open the back compartment by pushing down the lock lever.
  • Carefully remove jammed notes with fingers. If difficult, turn off the machine.
  • Avoid using tools or metallic instruments to prevent damage.
  • Ensure all debris is removed and close the compartment properly.
• Error Code Reference: A comprehensive list of error codes (CE, E, EF series) with possible causes and solutions for troubleshooting.
• Support Team: Deteck provides 24/7 North American support for assistance with complex issues, sensitivity adjustments, CIS calibration, and formatting logo files.

Deteck Edge DT800 Specifications

General

Brand	Deteck
Model	Edge DT800
Category	Cash Counter
Language	English