DeWalt DCMW290 - TROUBLESHOOTING; Mower Not Running; Motor Stops During Mowing; Unsatisfactory Cutting Performance

ENGLISH
15
TROUBLESHOOTING

DANGER: To reduce the risk of serious personal injury, turn unit off, remove safety key, and remove battery
pack before making any adjustments or removing/installing attachments or accessories. An accidental start-up
can causeinjury.
If you have any questions or comments about this or any
DeWALT
tool, call us toll free at:
1-800-4-
DeWALT
(1-800-433-9258).
PROBLEM SOLUTION
Mower doesn’t run when bail
handle isactivated
• Check to make sure safety key has been installed and is fully seated and that
button on switch housing is being completely depressed before pulling
bailhandle.
• Release bail handle to turn mower off. Remove safety key and battery pack, turn
mower over and check that blade is free toturn.
• Check that the battery cavity is free of debris and is connectedproperly.
• Has battery been fully charged? Press state of chargebutton.
Motor stops whilemowing • Release bail handle to turn mower off. Remove safety key and battery pack. Turn
mower over and check that blade is free toturn.
• Raise cutting height of wheels to highest position and startmower.
• Check that the battery cavity is free of debris and is connectedproperly.
• Has battery been fully charged? Press state of chargebutton.
• Avoid overloading the mower. Slow down the cutting pace, or raise the
cutheight.
Mower runs but cutting
performance is unsatisfactory, or
does not cut entirelawn
• Has battery been fully charged? Press state of chargebutton.
• Release bail handle to turn mower off. Remove safety key and battery pack. Turn
mower over and check:
- Blade for sharpness - Keep bladesharp.
- Deck and discharge chute forclogging.
• Wheel height adjustment may be set too low for grass condition. Raise
cuttingheight.
Mower is too hard topush • Release bail handle to turn mower off. Remove safety key and battery pack.
Raise cutting height to reduce deck drag on grass. Check each wheel for
freerotation.
Mower is abnormally noisy
andvibrates
• Release bail handle to turn mower off. Remove safety key and battery pack. Turn
mower on side and check blade to ensure it has not been bent or damaged. If
blade is damaged, replace with a
DeWALT
replacement blade. If the underside
of the deck is damaged, return mower to a
DeWALT
Authorized servicecenter.
• If there is no visible damage to the blade and the mower still vibrates: Release
bail handle to turn mower off. Remove safety key and battery pack. Disassemble
entire blade assembly as described in the Removing and Installing Blade
section. Remove any debris and clean each piece. Replace each piece as
described in the Removing and Installing Blade section. If mower still vibrates,
return the mower to an authorized
DeWALT
authorized servicecenter.
Mower not picking up clippings
withbag
• Chute clogged. Release bail handle to turn mower off. Remove safety key and
battery pack. Clear chute of grassclippings.
• Raise cutting height of wheels to shorten length of thecut.
• Bag full. Empty bag moreoften.