62
ENGLISH
TROUBLESHOOTING GUIDE
DANGER: To reduce the risk of serious personal injury, turn unit off, remove safety key, and remove battery pack before making any
adjustments or removing/installing attachments or accessories. An accidental start-up can causeinjury.
For assistance with your product call your local DeWALT authorised service centre.
PROBLEM SOLUTION
Mower doesn’t run when bail
handle is activated
Check to make sure safety key has been installed and is fully seated and that power button has been pressed.
Release bail handle. Turn mower off. Remove safety key and battery pack. Turn mower over and check that the blades turn freely.
Check that the battery cavity is free of debris and is connected properly.
Has battery been fully charged? Press state of charge button.
If the handle folding indicator
15
is illuminated refer to the Raise the Single Touch Handle section in this manual.
Blade motor stops
while mowing
Release bail handle. Turn mower off. Remove safety key and battery pack. Turn mower over and check that the blades turn freely.
Raise cutting height of wheels to highest position and start mower.
Check that the battery cavity is free of debris.
Has battery been fully charged? Press state of charge button.
Avoid overloading the mower. Slow down the cutting pace, or raise the cut height.
If the overheat indicator
13
is illuminated allow the battery and mower to cool down. When cooled, restart the mower and resume
cutting with the mower deck set higher.
The single touch handle
1
will not lock into the
storage position
Ensure the two storage latches
30
at the bottom of the single touch handle
1
tubes pop outward before lowering the single touch
handle
1
into the storage position.
The main handle
4
must fully engage the handle windows
29
. If they are not engaged as shown in Fig. G, press the main
handle
4
towards the handle support
2
until two audible clicks are heard and both sides of handle windows
29
are closed as
shown in Fig. H.
Self drive motor stops
while working
Shut down power to the self driving mower.
Clean the self drive motor housing of debris.
Check that the wheels are spinning freely.
Mower runs but
cutting performance is
unsatisfactory, or does not
cut entire lawn
Has battery been fully charged? Press state of charge button.
Release bail handle to turn mower off. Remove safety key and battery pack. Turn mower over and check:
• Blades for sharpness ‑ Keep blades sharp.
• Deck and discharge chute for clogging.
Wheel height adjustment may be set too low for grass condition. Raise cutting height.
The blade sharpening indicator
16
will illuminate when the blades need service. Sharpen or replace the blades, refer to the Blade
Sharpening section in this manual.
Mower is too hard to push Release bail handle to turn mower off. Remove safety key and battery pack. Raise cutting height to reduce deck drag on grass. Check
each wheel for free rotation.
If the overheat indicator
13
is illuminated allow the battery and mower to cool down. When cooled, restart the mower and resume
cutting with the mower deck set higher.
Mower is abnormally noisy
and vibrates
Release bail handle to turn mower off. Remove safety key and battery pack. Turn mower on side and check blade to ensure it has not
been bent or damaged. If blade is damaged, replace with a D
eWALT replacement blade. If the underside of the deck is damaged,
return mower to a D
eWALT authorised service centre.
If there is no visible damage to the blade and the mower still vibrates: Release bail handle to turn mower off. Remove safety key and
battery pack. Disassemble entire blade assembly as described in the Removing and Installing Blades section. Remove any debris
and clean each piece. Replace each piece as described in the Removing and Installing Blades section. If mower still vibrates,
return the mower to an authorised D
eWALT service centre.
Mower not picking up
clippings with bag
Chute clogged. Release bail handle to turn mower off. Remove safety key and battery pack. Clear chute of grass clippings.
Raise cutting height of wheels to shorten length of the cut.
Bag full. Empty bag more often.
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