DeWalt DCMWSP256 - Troubleshooting Guide

23
ENGLISH
TROUBLESHOOTING GUIDE

DANGER: To reduce the risk of serious personal injury, turn unit off and remove the safety key and battery
packs before making any adjustments or removing/installing attachments or accessories. An accidental start‑up
can causeinjury.
For assistance with your product call
DeWALT at 1-800-4-DeWALT (1-800-433-9258).
PROBLEM SOLUTION
Mower doesn’t run when bail handle
isactivated
Check to make sure safety key has been installed and is fully seated and that power button has been pressed.
Release bail handle. Turn mower off. Remove safety key and battery packs. Turn mower over and check that the
blades turn freely.
Check that the battery port is free of debris and is connectedproperly.
Have the batteries been fully charged? Press state of chargebutton.
If the handle folding indicator
15
is illuminated refer to the Raise the Single Touch Handle section
inthismanual.
Blade motor stops whilemowing Release bail handle. Turn mower off. Remove safety key and battery packs. Turn mower over and check that the
blades turn freely.
Raise cutting height of wheels to highest position and startmower.
Check that the battery port is free of debris.
Have the batteries been fully charged? Press state of chargebutton.
Avoid overloading the mower. Slow down the cutting pace, or raise the cutheight.
If the overheat indicator
13
is illuminated allow the batteries and mower to cool down. When cooled, restart
the mower and resume cutting with the mower deck sethigher.
The single touch handle
1
will not lock
into the storage position
Ensure the two storage latches
30
at the bottom of the single touch handle
1
tubes pop outward before
lowering the single touch handle
1
into the stoarge position.
The main handle
4
must fully engage the handle windows
29
. If they are not engaged as shown in Fig. G,
press the main handle
4
towards the handle support
2
until two audible clicks areheard and both sides of
handle windows
29
are closed as shown in Fig.H.
Self drive motor stops whileworking Shut down power to the self driving mower.
Clean the self drive motor housing of debris.
Check that the wheels are spinning freely.
Mower runs but cutting performance is
unsatisfactory, or does not cut entirelawn
Have the batteries been fully charged? Press state of chargebutton.
Release bail handle to turn mower off. Remove safety key and battery packs. Turn mower over and check:
• Blades for sharpness - Keep bladessharp.
• Deck and discharge chute forclogging.
Wheel height adjustment may be set too low for grass condition. Raise cuttingheight.
The blade sharpening indicator
16
will illuminate when the blades need service. Sharpen or replace the
blades, refer to the Blade Sharpening section inthismanual.
Mower is too hard topush Release bail handle to turn mower off. Remove safety key and battery packs. Raise cutting height to reduce deck
drag on grass. Check each wheel for freerotation.
If the overheat indicator
13
is illuminated allow the batteries and mower to cool down. When cooled, restart
the mower and resume cutting with the mower deck sethigher.
Mower is abnormally noisy andvibrates Release bail handle to turn mower off. Remove safety key and battery packs. Turn mower on side and check
blade to ensure it has not been bent or damaged. If blade is damaged, replace with a D
E WALT replacement
blade. If the underside of the deck is damaged, return mower to a D E WALT Authorized servicecenter.
If there is no visible damage to the blade and the mower still vibrates: Release bail handle to turn mower
off. Remove safety key and battery packs. Disassemble entire blade assembly as described in the Removing
and Installing Blades section. Remove any debris and clean each piece. Replace each piece as described
in the Removing and Installing Blades section. If mower still vibrates, return the mower to an authorized
D
E WALT servicecenter.
Mower not picking up clippings withbag Chute clogged. Release bail handle to turn mower off. Remove safety key and battery packs. Clear chute of
grassclippings.
Raise cutting height of wheels to shorten length of thecut.
Bag full. Empty bag moreoften.