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Digital Identification Solutions EDIsecure XID5xxie - User Manual

Digital Identification Solutions EDIsecure XID5xxie
53 pages
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KAT- T313-004
Jam (TurnOver)
Jam (Hopper)
HR is too hot.
Please remove
MEDIA FILM
Please,
Power Off.
>Ink>
>Cleaning
>Counter Reset
>Display>
Ready
MENU
Instruction Manual
Sublimation type retransfer printer
Error codes
Setting the cards
Care
Operation and Setting the various modes
Ink replacementConnection
***
Model
X
ID5xxie Retransfer Printer
EDIsecure
®
See p.11~12,21 See p.14~18 See p.18~20
See p.25~39 See p.40~44 See p.46~47
Thank for purchasing this product.
Please read this manual carefully before use to ensure correct operation.
It is particularly important to read the Safety Precautions for safe operation. After
reading, retain this manual carefully for future reference.
The product number is important for quality control. Upon purchase, check the back of
the unit to make sure that the product number is correctly displayed.
Notes about this manual
(1) This manual may not be reprinted in any way without permission.
(2) The contents of this manual, as well as the specifications and design of this product,
may change without notice.
(3) The illustrations used in this manual may differ slightly from the actual product.

Table of Contents

Questions and Answers

  • E
    Elizabeth WalterAug 20, 2025
    What to do if my Digital Identification Solutions EDIsecure XID5xxie Printer says 'No card'?
    • M
      Martin SparksAug 20, 2025
      If your Digital Identification Solutions Printer indicates 'No card', it could be due to a couple of reasons. First, you may need to replenish the cards in the printer. Second, the card tray might be open or not correctly closed; ensure it is properly closed.
  • M
    Mary RiveraAug 22, 2025
    What to do when the ink ribbon has run out in Digital Identification Solutions EDIsecure XID5xxie?
    • H
      herreraalanAug 22, 2025
      If the ink ribbon has run out, replace it. Then, press the “reset ? enter buttons” and initialize the unit.
  • K
    Kristina VincentAug 25, 2025
    How to fix 'The printer door is open' error on Digital Identification Solutions EDIsecure XID5xxie?
    • K
      kennethmasseyAug 25, 2025
      If you receive an error message indicating that the printer door is open, close the door. Then, press the “reset ? enter buttons” and initialize the unit.
  • K
    klittleAug 26, 2025
    What to do if Digital Identification Solutions EDIsecure XID5xxie Printer card jams in the hopper section?
    • I
      Ivan PughAug 27, 2025
      If a card jams in the hopper section of your Digital Identification Solutions Printer, turn off the power and remove the cards from the hopper. Then, turn the power back on.
  • S
    susandunnAug 28, 2025
    What to do if my Digital Identification Solutions EDIsecure XID5xxie Printer has a card jam in the card discharge section?
    • S
      Susan McdonaldAug 28, 2025
      If there's a card jam in the card discharge section of your Digital Identification Solutions Printer, turn off the power and remove the cards from the paper discharge section. Then, turn the power back on.
  • L
    Laurie WhiteAug 29, 2025
    How to resolve 'Cleaning units missing' error on Digital Identification Solutions Printer?
    • G
      garrettcookAug 30, 2025
      If you receive a 'Cleaning units missing' error on your Digital Identification Solutions Printer, attach the cleaning units. Then, press the “reset ? enter buttons” and initialize the unit.
  • N
    Nicholas CruzAug 31, 2025
    What to do if Digital Identification Solutions Printer has a card jam in the retransfer section?
    • Z
      znicholsonAug 31, 2025
      If a card jams in the retransfer section of your Digital Identification Solutions Printer, turn off the power and remove the cards from the retransfer section. Then, turn the power back on.
  • C
    ccrawfordSep 2, 2025
    What to do if Digital Identification Solutions Printer card jams in the encode section?
    • M
      Mackenzie LawsonSep 2, 2025
      If a card jams in the encode section of your Digital Identification Solutions Printer, press the “reset ? enter buttons” and initialize the unit. If no cards are discharged, turn off the power and remove the cards. Turn on the power.
  • J
    James BraunSep 4, 2025
    What to do if Digital Identification Solutions Printer displays 'Cassette missing'?
    • S
      Stephanie MooreSep 4, 2025
      If your Digital Identification Solutions Printer displays a 'Cassette missing' error, attach both the ink ribbon cassette and the retransfer film cassette. Then, press the “reset ? enter buttons” and initialize the unit.
  • D
    Diana KnightSep 6, 2025
    What to do if Digital Identification Solutions EDIsecure XID5xxie card jams during turnover?
    • S
      Suzanne SmithSep 6, 2025
      If a card jams during turnover in your Digital Identification Solutions Printer, remove cards from the turnover section. Press the “reset ? enter buttons” and initialize the unit.

Summary

Notes for Safe Operation

Safety Precautions and Warnings

Covers critical warnings and cautions to prevent injury, fire, and electric shock during printer operation and handling.

Before Use

Product Features and Accessories

Details product capabilities and lists all included accessories for initial setup and verification.

Handling, Storage, and Purchasing

Guidance on handling print media, cards, storage conditions, and purchasing requirements.

Escape Clause and Version Upgrade

Explains limitations on compensation for malfunctions and issues related to software version upgrades.

Installation

Installation Location and Diagram

Provides guidelines for optimal installation location and illustrates the printer's physical placement requirements.

Names of Parts

Front and Rear Views

Identifies and labels the external components of the printer on the front, rear, and when the door is open.

Set-up

Connecting Optional Units and Peripherals

Instructions for connecting optional devices like IC units, laminators, power cords, and card stackers.

Loading Ink, Film, and Cards

Detailed procedures for loading and setting ink ribbons, retransfer film, and various types of cards.

Connectivity and Host Computer Connection

Guides on connecting the printer to a host computer via USB or Ethernet.

Operation

Power On, Initialization, and Basic Operation

Steps for powering on the printer, understanding status indicators, and performing initial setup procedures.

User Mode Configuration Settings

Comprehensive guide to configuring printer settings via the user mode interface.

Special Operation Modes

Utilizing special modes like MAC address printing, download, and transport modes.

Care and Cleaning

Cleaning Essential Rollers and Filters

Procedures for cleaning cleaning rollers, thermal head, and fan filters to maintain print quality.

Cleaning Feed Rollers and Magnetic Head

Steps for cleaning card feed rollers, heat rollers, and the magnetic head for optimal printer function.

Bobbin Holders and Maintenance

Cleaning bobbin holders and understanding post-servicing checks and periodical maintenance recommendations.

Troubleshooting

Roller Layout and Cleaning Guidance

Diagram of internal rollers and instructions for cleaning feed rollers to prevent jams.

Error Code Reference

Comprehensive list of error codes, their descriptions, and recommended solutions or service actions.

Printing Issues and Jam Resolution

Guidance on resolving common printing errors, mending broken media, and clearing various types of card jams.

Specifications

Main Technical Specifications

Technical details including recording method, feed format, interface, and environmental conditions.

Physical Dimensions and Appearance

Provides visual representation and measurements of the printer's physical dimensions.

Digital Identification Solutions EDIsecure XID5xxie Specifications

General IconGeneral
BrandDigital Identification Solutions
ModelEDIsecure XID5xxie
CategoryPrinter
LanguageEnglish

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