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English
You have a fi rewall set on your PC which is stopping you accessing shared fi les. Windows 2K doesn’t come
with a real fi rewall so unless you have installed one this should not be a problem.
You have a third party fi rewall in your network, which is preventing fi le sharing.
If you have a third party fi rewall (Like Norton, or Zone Alarm) that will have its own control panel and you
will need to consult the manual for your fi rewall.
If your PC is connected to a managed network, with a server sometimes the PC being searched for needs
to be server Workgroup.
You can see the PC you want to play music from, but cannot fi nd any folders on the PC:
The folder which has your music in it is not shared. You will need to locate the fi le you want to share, right
click on the folder, and select ‘Properties’, Then tick share this fi le.
The folder is not in an accessible place, i.e. it is in, My music, My documents or on the Desktop. You will
need to mode the folder to the root directory.
You have entered the wrong user name or password for the PC account you are trying to access. Check
and re-enter the user name and password, note the password is case sensitive.
You have a fi rewall running which is preventing the internet radio from seeing the shared folder. As a quick
check, you can disable fi rewalls like Norton to see if this overcomes the problem, if this resolves the issue
then you can either leave the fi rewall off, or allow fi le sharing through the fi re wall.
Note: If you fi rewall is required to provide security for your system, it should not be left off.
Note: Although you can share a CD drive, you cannot stream music directly from the drive.
Whenever I enter my media folder , the internet radio rescans the content of the folder:
Although the folder with your music in it is shared , it is ‘write protected’, so the Internet Radio cannot save
a list of the folder’s content back onto the PC, as it needs to rescan each time.
Tick the box that allows the Folder to be modifi ed across the network.
Although I can see my music fi les in the folder, I cannot play them and the Internet Radio says they are
‘Protected’:
When you copied the music fi les to the hard drive you had ‘Personal Rights management’ turned on, this
protects the fi les from being played by a third party device like the Internet Radio, you will need to copy
the music fi les again, but with the protection turned off.
You are trying to play I-Tune fi les which have been purchased from the I-Tunes on line store, these are
protected and can only be played on an I-Pod. Locally created or ‘ripped’ fi les for I-Pods can be played as
they do not carry the extra layer of Media Protection.
I can access the PC with my Media, but when I change to the Use Account, I cannot see the folder ,
although it is shared when I check my PC:
The Alternative account on the machine may be Private. If when the account was created, the ‘Make this
account Private’ option was selected, then the contents of this account cannot be seen over the network.
You will need to move the music to an accessible account.
I can’t share a folder , as the option is not highlighted:
The share folder option will not be available until you have turned simple fi le sharing on. Run the wizard.
Scan Error:
When the internet radio is scanning the content of the folders on a PC, it is possible that a scan error
may occur if the windows fi le sharing application times out. This is most likely to occur if both the PC with
the media content and the Internet Radio are connected wirelessly.
Try re-connecting the PC with the media content into the network via cable. This will dramatically
increase the speed at which the Internet Radio is able to scan the content of the Media PC.
Troubleshooting
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