IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
m Suggestions For Obtaining Service For Your
Vehicle ..............................406
▫ Prepare For The Appointment ............406
▫ Prepare A List ........................406
▫ Be Reasonable With Requests .............406
m If You Need Assistance ...................406
m Warranty Information (U.S. Vehicles Only) .....409
m Mopart Parts .........................409
m Reporting Safety Defects ..................409
▫ In Canada ..........................410
m Publication Order Forms ..................410
m Department Of Transportation Uniform Tire
Quality Grades ........................412
▫ Treadwear ..........................412
▫ Traction Grades ......................412
▫ Temperature Grades ...................413
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