DOGNESS SMART CAM TREATER User Manual

 SMART CAM TREATER FAQs
 How to CONNECT a Treater to a Smartphone:
o Download the Dogness app on your phone
o Create a login and password
o Make sure your treater is plugged in
o Open your Dogness app, login, select the plus (+) sign (top
right hand corner)
o Select Smart Cam Treater
o The green wifi light needs to be flashing green on the
Treater. If not, press and hold the “set” button on the
treater (below the camera, from the front) wait for a beep
sound and the light will begin to flash..
o Then press “Next” on your Dogness app.
o Enter your WiFi information. (2.4 ONLY. DOES NOT
SUPPORT 5.0 GHZ!!)
o Hold the QR code up to camera on treater, about 5 inches
away. Wait until you hear a different beep sound.
o If you do not hear a beep sound, adjust the height
positioning of your phone in front of the camera.
o Then, wait to connect. DO NOT EXIT APP WHILE
CONNECTING.
o Enjoy your Dogness smart pet product.
 If the treater is not connecting, what do I do?
o Make sure you have the latest version of the app
downloaded. Then, check and see if your WiFi is operating
on 2.4 GHz or 5.0 GHz. If you do not know, call your internet
providers customer service and they will tell you. Our
devices do not support 5.0. Restart your feeder by holding
down the button on the right side for 8 seconds. The green
light will start flashing. Login to your Dogness app, press the
plus sign, repeat the steps above.
o If that does not work, call us at 1-833-364-6377

DOGNESS SMART CAM TREATER Specifications

General

Brand	DOGNESS
Model	SMART CAM TREATER
Category	Pet Care Product
Language	English

Summary

Connecting Your Smart Cam Treater to a Smartphone

Download and Setup the Dogness App

Download the Dogness app and create a login and password.

Initiate Treater Pairing

Open the app, log in, select the plus sign, and choose Smart Cam Treater.

Wi-Fi Light and Reset Procedure

Ensure the Wi-Fi light flashes green; press and hold the 'set' button if needed.

Enter Wi-Fi Information

Input your Wi-Fi details, noting the 2.4 GHz requirement and 5.0 GHz exclusion.

QR Code Scanning for Connection

Hold the QR code to the treater camera, about 5 inches away.

Troubleshooting Connection Issues

Adjust phone height if QR scanning fails; do not exit the app during connection.

Troubleshooting Treater Connectivity

Check App Version and Wi-Fi Band

Ensure the app is updated and Wi-Fi is on 2.4 GHz, contacting your provider if unsure.

Restart and Re-pair Treater

Restart the treater by holding the side button for 8 seconds and repeat pairing steps.

Contact Customer Support

Call 1-833-364-6377 for further assistance if connection issues persist.

Customer Service Information

Contacting Dogness Customer Service

Email Support