12
EN
Toilets
Fault Possible cause Suggested remedy
Water does not
stay in toilet bowl
(leaks between
flush ball and seal)
Flush ball seal is worn and needs
to be replaced
See “Replacing the flush ball” on
page 14
Flush ball is scratched or worn
and needs to be replaced
See “Replacing the flush ball” on
page 14
Cam switch/flush ball alignment
needs adjustment
See “Aligning Cam Switch/Flush Ball”
on page 13
Bolts that hold base to toilet
need tightening to 20-25 in.-lbs
DO NOT OVERTIGHTEN or damage
to toilet may occur
Toilet flushes in
both “Add Water”
and “Flush”
positions
Defective circuit board Replace circuit board
Water leaks from
toilet onto floor
Loose water line connection Tighten the water line connections
Defective water valve Replace the water valve
Toilet bowl seal is defective Replace the bowl seal. See
“Replacing the flush ball” on page
14
Mounting bolts holding base to
toilet need tightened to 20-25
in.-lbs
DO NOT OVERTIGHTEN or damage
to the toilet may occur
Green “OK to
Flush” light does
not illuminate
Loose wire at circuit board Check wires 3 and 6 of the circuit
board
Loose wire at “Flush” switch Check green wire at the “Flush”
switch
Loose or defective wire between
vacuum switch and toilet
Repair or replace the wires
Defective green light Replace the status panel
Red “Do Not
Flush” light does
not illuminate
Loose wire at circuit board Check wires 5 and 7 of the circuit
board
Loose wire at “Flush” switch Check red wire at the “Flush” switch
Loose or defective wire between
vacuum switch and toilet
Repair or replace the wires
Loose or defective wire between
“Full Tank” relay and toilet circuit
board pin 8
Repair or replace the wire
Defective red light Replace the status panel
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